Mark Celvin Macapagal CLDP, CLSSMBB, CISA, CQMSA

Mark Celvin Macapagal CLDP, CLSSMBB, CISA, CQMSA

International Specialist | CSTA | Shipping and Tracking Associate | Universal

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location of Mark Celvin Macapagal CLDP, CLSSMBB, CISA, CQMSACentral Luzon, Philippines

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  • Timeline

  • About me

    Learning and Development Officer | Master Trainer at dnata CLSSMBB, CLDP, CISA, CQMSA, SFC, CDF

  • Education

    • DATA College

      2008 - 2010
      Associate's degree HRS
  • Experience

    • UPS UNITED PARCEL SERVICE

      Jun 2010 - Jan 2015
      International Specialist | CSTA | Shipping and Tracking Associate | Universal
    • Sutherland

      Feb 2015 - Feb 2018
      • Operations Supervisor

        Oct 2017 - Feb 2018
      • Senior Trainer

        Feb 2015 - Oct 2017
    • Cloudstaff

      Jun 2018 - Nov 2018
      Executive Administrative Assistant
    • 247 BPO Incorporated

      Nov 2018 - Oct 2019
      Operations Manager
    • 247 Business Services Inc

      Nov 2018 - Oct 2019
      Operations Manager
    • 247 Back Office Professionals

      Nov 2018 - Oct 2019
      Operations Manager
    • Ymr

      Apr 2019 - Oct 2019
      Operations Manager
    • EastWest BPO

      Oct 2019 - Aug 2020
      Learning and Development
    • SupportNinja

      Aug 2020 - Oct 2021
      • Organization Development Associate Supervisor

        Aug 2021 - Oct 2021
      • Organization and Talent Development Expert

        Jan 2021 - Oct 2021
      • Learning And Development Specialist

        Aug 2020 - Oct 2021
      • learning and development training specialist

        Aug 2020 - Oct 2021
      • Six Sigma Trainer

        Aug 2020 - Oct 2021
      • Learning and Development Training Specialist | Six Sigma Trainer

        Aug 2020 - Oct 2021
    • Alorica

      Oct 2021 - Jul 2022
      Customer Experience Manager
    • Dnata

      Jul 2022 - now
      • Learning and Development Officer

        Jul 2022 - now
      • Learning and Development Officer

        Jul 2022 - Aug 2022
    • Dnata Travel Group

      Jul 2022 - now
      Master Trainer | Learning and Development Officer
  • Licenses & Certifications

    • Lean Six Sigma White Belt Certification

      The Aveta Business Institute
    • Negotiation Associate

      NGstudy
      Mar 2020
      View certificate certificate
    • Business Operation Leadership Programme

      Dnata
      Sept 2022
    • Facilitator: Elevating Excellence

      Dnata
      Apr 2024
    • Certified Learning and Development Professional

      CLDP Philippines
      Apr 2021
    • Certified Learning And Development Professional

      GSDC - Global Skill Development Council
      May 2021
      View certificate certificate
    • Six Sigma Black Belt (CSSBB)

      LinkedIn
      Jun 2020
      View certificate certificate
    • Kaizen

      Udemy
      Jan 2021
    • Certified Digital Facilitator

      Philippine Society for Talent Development
      Aug 2021
    • Coaching and Feedback Workshop

      Dnata
      Jan 2023
    • Leading Productive Meetings

      LinkedIn
      Jul 2020
      View certificate certificate
    • Lean Six Sigma Foundations

      LinkedIn
      Jun 2020
      View certificate certificate
    • Certified Six Sigma Master Black Belt

      International Six Sigma Institute™
      Sept 2020
      View certificate certificate
    • Scrum Fundamentals Certified

      VMEdu Inc.
      Feb 2020
      View certificate certificate
    • Operational Excellence Foundations

      LinkedIn
      Jul 2020
    • Six Sigma: Black Belt

      LinkedIn
      Jun 2020
      View certificate certificate
    • Contact Centre Basic

      Dnata
      Sept 2023
    • Train the Trainer On The Job Programme

      Dnata
      Oct 2022
    • Operational Excellence Foundations

      LinkedIn
      Jul 2020
      View certificate certificate
    • Facilitator: The Art of Receiving Feedback

      Dnata
      Apr 2024
    • Six Sigma: Green Belt

      LinkedIn
      Jun 2020
      View certificate certificate
    • Frontline Leadership Programme

      Dnata
      Sept 2022
    • Sales and Marketing Intelligence

      Dnata
      Aug 2023
    • Certified Master Trainer

      Dnata
      Oct 2022
    • Frontline Leadership Business Operations

      Dnata
      Sept 2022
    • ISO 9001 Quality Management System Associate

      SkillFront
      Feb 2021
    • ISO/IEC 27001 Information Security Associate

      SkillFront
      Jan 2021
    • Six Sigma Yellow Belt

      VMEdu Inc.
      Jan 2020
      View certificate certificate
    • Digital Marketing Fundamentals

      SMstudy - Global Accreditation Body for Sales and Marketing Certifications
      Mar 2020
      View certificate certificate