John Rosa [Telecom LION]

Experience

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  Siemens Enterprise Communications

  Jan 1987 - Jan 2003

  Advisory Network Systems Engineer
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  Siemens Enterprise Networks

  Jan 1987 - Apr 2003

  Senior Network and Telecommunications Engineer with expertise in Voice, Data, Video Networks, along with expertise in Converged Networks and Communications Server Based Applications from LAN to WAN, including both domestic and global project designa and development.

  • Solutions Integration Architect

    Dec 1987 - Apr 2003

  • Advisory Network Systems

    Jan 1987 - Jan 2003
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  Flagstar Bank

  Aug 2003 - Oct 2004

  Office Application Support / Mortgage Planner

  Mortgage Planning and Consulting for Consumer and Construction Retail Lending.Technology Specialist and Consultant to Real Estate and Mortgage Industry.Microsoft Office Specialist

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  Central Transport

  Nov 2004 - Oct 2008

  Manager VoIP Communications

  Directly managed the group responsible for the development and integration/interoperability of the company’s growing communications infrastructure, directly into the business units and environment of the company. Converted the company’s existing overall diverse TDM (PBX) Voice and Call Center (ACD) infrastructure for 300 locations and 7 Call Centers, with a total of over 500 seats, in the US, Canada, and Mexico to a Greenfield Voice over IP infrastructure, for all Voice and Inbound/Outbound/Internal multi-Contact Center while adding integrated Voice, Data, Wi-Fi, Satellite, Mobile Handhelds for all drivers, Conference Room Video, Desktop Video, Web Based Portals.• Developed Technology Conversion Plans, Standards/ Best Practices, for implementation of current/future conversion of existing TDM (PBX) Telephony Infrastructure and ACD/Call Center to an Enterprise IP Infrastructure including Voice over IP (VoIP) Communications infrastructure, Video over IP and Contact Center with integration of the company’s data infrastructure.• Negotiated procurement, maintained on-track financials for enterprise conversion to an IP Network based infrastructure, along with creation of a pre-packaged implementation set and process for infrastructure implementation of the VoIP, Video and Data equipment, at each of the 300 remote locations by a 3rd party provider saving the company in excess of $500,000 in travel costs and time.• Direct management of Communications Group of 5 employees for implementation, ongoing maintenance and support for all Voice, Network, Video, Handheld, Mobile and Satellite infrastructure in the US, Mexico and Canada. Show less

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  V2Soft

  Mar 2009 - Nov 2009

  Project Manager - Contract

  Responsible for overall coordination and management of all State Agency Projects within the Department of Information Technology-Telecommunications.• Interface with IT Project Management Office for all state agencies for integration of all Telecommunication projects into overall IT Building and Infrastructure Projects on a daily basis.• Worked with all 22 State Agencies in coordination/management for all current and upcoming communication projects on a daily basis, managing a backlog of over 300 total projects state wide. Show less

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  Genesis10 for Bank of America

  Jun 2010 - Mar 2012

  Technical Project Manager - Genesis10 for Bank of America

  Senior Level Lead Technical Project Manager for Bank of America; Global Markets Research & Technology -Financial Investments, Currency & Capital Markets group, Global Rates, Currency Trading & Derivative Domains/platforms. Responsible for managing large, multi-facet; Infrastructure, Server, Voice Projects in Global Markets in; AMRS, EMEA and PACRIM regions. Strong background combining; technical, functional, business expertise with financial services focus.• Responsible for; managing; resources, scope requirements, budgeting, deliverables, setting/meeting dates. Maximize use of; Bank systems, tools, reporting system, MS Project, MS Visio in PMP and Agile disciplines. Show less

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  HP Enterprise Services

  Mar 2012 - Mar 2014

  Project Manager, Bank of America Account

  Senior Level Project Manager responsible for; developing, and managing a high capacity delivery team, scope requirements, budgeting, deliverables, setting/meeting dates. Maximize use of; Bank systems, tools, process, reporting system, Remedy, MS Project, MS Visio in PMP framework and Agile methodology.• Collaborated with business stakeholders developing specific project; goals, requirements, objectives, plans. • Managed 4 - 8 projects simultaneously day-to-day, orchestrating multiple teams ranging from 2 – 50 resources per project, spanning domestic and global regions over multiple technologies to deliver new infrastructure and capacity.• Organized a High Capacity Delivery team that coordinated multiple external multi-vendor & internal multi-disciplined bank delivery teams and delivered new standardized network infrastructure and capacity. Performed Enterprise Wide Data Center and Application Migrations from existing to new consolidated strategic Data Centers, saving the bank $1MM plus in annual operational costs year-to-year, as the forerunner to the bank’s visualization and cloud initiatives, that reduced infrastructure delivery from start to finish (turnover) from 120 plus days to an average of 20 days. Show less

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  Bank of America

  Apr 2014 - Sept 2019

  Vice President, Service Delivery Consultant, Network Services Program Manager

  Program Manager supporting the Program Management Office for multiple key initiatives. Responsible for managing multiple network, server, storage enterprise and DMZ infrastructure related projects within the programs managed. Cultivated and led high capacity project delivery teams from multiple areas and disciplines to successfully deliver projects. Responsible for client requirements, planning, financial assessment, costs, procurement of hardware, installation, and upgrading of existing environments and data center exit migrations.• Delivered multiple instances of Virtualized network and server infrastructure, database environment and application environment to reduce the bank’s infrastructure footprint, while increasing the bank’s service offerings.• Organized teams from multiple disciplines to deliver infrastructure and core services for new DMZ infrastructures built as the first instance of virtualization as part of a DMZ build out for 12 environments across 6 strategic US data centers, also for later use as a map for other EMEA and APAC region deployments.• Drove multiple Process Development and Process Improvements that resulted in identifying available network infrastructure to internal consumers, helping to avoid costs in new infrastructure procurement of over $1MM, as well as, part of the Enterprise Continuous Improvement effort, and XaaS (‘X’ as a Service) development efforts.• Defined pre-production Enterprise Triage process for use within complex projects across all disciplines to define and correct problems that occur within virtual and bare metal server infrastructure delivery through coordinated resolution by various support teams from each discipline across the organization while communicating regular status, root cause, business impact. Show less

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  GDH CONSULTING GROUP

  Jan 2020 - Sept 2020

  Project Manager, for AT&T on Bank of America Account

  Project Manager supporting AT&T for the Bank of America Branch Transformation Project, as part of Bank of America’s effort to improve and simplify services in support of the bank’s offices. Project management for the upgrade to new SDWAN Network infrastructure, new internal office Wireless infrastructure, and providing LTE Cellular support for SDWAN Network backup for 5,000+ locations within the US and US Territories.• Directly involved in defining dates for delivery for each individual Bank of America and Merrill Lynch office scheduled for transformation in the 6-state area assigned to me for 900+ locations for new SDWAN circuit testing, new Wireless infrastructure installation, Test, Turn-up and Validation of these new infrastructures.• Work with the AT&T PMO to coordinate schedules for delivery, installation and turn-up of new services to meet defined turn-up dates for each site.• Work with Cisco Systems in coordination of equipment receipt/delivery of all components to each site.• Coordinate and Schedule on-site technical presence with AT&T Field Service, Access team, LCON team, and organization, necessary for coordinated installation and delivery of new infrastructure components for each site to meet Bank and AT&T defined turn-over dates by location.• Support all Test and Turn-up event for each location for turn-up and validation of new services and infrastructure within the project. Show less