Jolene Ngo

Experience

• 

  Burbank Water & Power

  Jun 2022 - Sept 2022

  Social Media Marketing Intern

  I created and executed social media strategies through newsletter marketing to increase city resident engagement. I also compiled data on BWP program’s resident information through Microsoft Office and Google workspace. Additionally, I conducted customer surveys on water and utility usage to gather feedback for provided services and recommendations.

• 

  Robeks

  Apr 2023 - Sept 2023

  Barista

  Precisely prepared and served 50+ smoothie and food orders each shift. Maintained knowledge of sale promotions and current smoothie specials to increase interest within customers. Communicated and greeted customers in friendly manner to promote welcoming atmosphere and increase sales.

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  UCR Highlander Business Society

  Aug 2023 - Oct 2023

  Fall 2023 Class Historian

  Collaborated with Co-Historian on compiling and taking photos during events and activities. Created a 6-week process scrapbook of personal quotes, dedications, memories, and graphic design. Engaged in weekly officer position reports on progress and future plans.

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  UCR Highlander Business Society

  Dec 2023 - now

  Vice President Marketing

  Implement initiatives to expand the club's membership base through promotional tactics.Actively collaborate and assist Senior Vice President through member recruitment and activities.Develop marketing strategies through social media platforms such as Instagram, TikTok, and LinkedIn to enhance HBS visibility, engagement, and member acquisition

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  Gamma Phi Beta International Sorority

  Dec 2023 - now

  Social Chair Assistant

  Assist Social Chairwomen with event and activity coordination and planning. Communicate with other organizations with event collaborations.