
Sonia Santana
Personnel Administration Supervisor

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About me
Human Resources Director
Education

ESAN - Escola Superior de Administraçã e Negócios
-Administração de Empresas
FIA Business School
-Post Graduation, Career Consulting ManagementActivities and Societies: Processes and Tools for Career Transition

Universidade de São Paulo
-Master Business Administration Human ResourcesActivities and Societies: Human Resources Estrategic Management

Wharton Executive Education
2023 - 2024Executive MBA Chief Human Resources Officer (CHRO) Program
Centro Universitário FEI
-Post Graduation, Human ResourcesActivities and Societies: Human Resources Sub-Systems
Experience

TE connectivity
Jun 1996 - Nov 2000Personnel Administration Supervisor•Managing a team of 5 people at a factory with 700 professionals, managing personnel-administration areas; benefits, labor and union relations.

Alstom
Jan 2001 - Feb 2011Reporting to the LatAm HR Director, HR Headquarters (Switzerland and United States), and to the LatAm Thermal Division Vice-President, Latin America Business Partner for 3 Business Units with 400 professionals and sales of US$ 400 million/year. Team: 4 professionals (coordinators and specialists). •Regional contact for all Human Resource demands. Direct interfacing with respective Human Resource Directors for each Division (Switzerland and USA). •Projects related to the organizational area qualifying medium/high management, focusing on management and leadership practices as well as the strategic talent-retention plan, eliminating target-public turnover;•Awareness of Change: conducting lectures and group dynamics in order to improve processes and productivity; •Reorganization of LatAm company structure, eliminating 8% of headcount, and relocating professionals to other business areas, resulting in a positive impact on climate management. Show less Reporting to the Human Resource Director. Responsible for Training, Development, Recruitment and Selection, Personnel Administration and Payroll at 4 business units in the Transport sector. Team: 4 professionals;•Structuring the recruitment and selection area, defining processes, performance indicators, and tools that stimulate recruitment and internal mobility;•Implementation of the internship program. Promotion of the company image at universities;•Restructuring of Language Policy and Program, and implementing a new program, reducing costs by 60%, as well as implementing assessment for analysis of learning effectiveness. Show less
Senior HR Business Partner for Latin America
Jul 2008 - Feb 2011Human Resource Specialist
Jan 2001 - Jul 2008

Eaton
Feb 2011 - Jan 2019Reporting to the Global TMOE, C&B Vice-President and to the LatAm Human Resources Director. Responsible for the regional Corporate Center of Expertise: 11 countries, 16 sites, 5,700 professionals. Sales of US$ 700 million/year, team 4 Specialists;•Responsible for implementing the Talent Management and Organizational Effectiveness area in the region;•Leadership on Future Leaders development project that includes 70–20–10 learning application in solution proposals - 106 talents qualified and 13 projects developed;•Responsible for the talent identification and succession planning process for leadership positions;•Design and implementation of the Mentoring Program, enabling the development of 65 talents in 3 years;•Management of talent attraction for an average of 100 specialist and managerial positions per year; improving hiring accuracy and agility indicators;•Strategic management of compensation and benefits, working in partnership with global consultancy companies WTW, Mercer and Hay, compensation processes and projects (merit, variable compensation, market analysis, total compensation);•Design and implementation of the Inclusion and Diversity Project to develop and prepare women for leadership positions. Female Rotation Project, best practice for other regions (EMEA and APAC), initiative awarded by the CEO;•Leadership of youth-engagement initiatives resulted in recognition of Eaton as one of the best companies in which to start a career (Guia Você S/A 2016);•Management of actions to improve organizational environment, assessing managerial effectiveness and professional engagement. Increasing managerial effectiveness by 12% in the last cycle;•Responsible for University Relations and management of intern-development initiatives and programs, 130 places/year on average;•Management of the Health Plan (post payment model), annual budget of BRL 30 million, and managing 12,000 lives. Show less Reporting to the HR Vice-President for the Americas (USA) and to the General Manager for South America . HR Manager for a Business Unit with 300 professionals and sales of US$ 120 million/year, team 4 people.•Spearheading Human Resources in the startup (greenfield) of 3 Business Units, including strategies in talent acquisition and management, compensation and benefits, design of organizational structure, and union relations; •Organizational structuring (administrative and operational positions), hiring 90% of the professionals to start two new business units in Brazil;•Design and implementation of projects that support organizational capacity in immediate and medium-range needs such as internal qualification, internship program, leadership development, and others;•Design and implementation of the career-evolution model for the direct labor force, adjusting structure, positions and compensation at 3 manufacturing units;•Restructuring the benefit package, adapting it to market practices, expanding options and quality of benefits offered, while reducing costs;•Moving the manufacturing unit from the capital to the interior of São Paulo State, managing labor-force internal environment and union relations (Força Sindical and CUT) with 70% of professional participation;•Management of internal climate through specific projects and actions providing an environment of open communication, feedback and involvement of all professionals. Show less
Senior HR Manager
Jun 2014 - Jan 2019Human Resource Manager in Brazil
Feb 2011 - May 2014

CPFL Energia
Jan 2019 - Apr 2021Senior HR ManagerResponsible for the Corporate Center of Expertise Talent Management, Architecture, Career and the Business Partners team.

Copa Energia
Apr 2021 - nowHuman Resources Director
Licenses & Certifications

Career Coach
FIA Business School
Insights Discovery Certified
Instituto Pieron
Comitê de Pessoas, Cultura e Governança
IBGC - Instituto Brasileiro de Governança CorporativaSept 2025
Lider do Futuro
CrescimentumMar 2023
Volunteer Experience
Volunteer Staff
Issued by Junior Achievement USA on Aug 2016
Associated with Sonia Santana
Languages
- enEnglish
- brBrazilian portuguese
- spSpanish
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