Arun Singh

Experience

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  IBM

  Apr 2006 - Apr 2007

  Technical Support Engineer

  ● Providing online desktop and network support for US process.● Providing network support and troubleshooting wired and wireless issue. ● Configuring and troubleshooting routers modem & switches.● Giving prompt technical resolutions for hardware and software related issues.● Received rewards and recognition for customer satisfaction.

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  Electronic Data Systems

  May 2007 - Jul 2008

  Sr. Technical Officer

  ● Providing Citrix based support by remote logging users systems.● Specialized support for VPN and Active Directory.● Providing Microsoft office application and OS support.● Non-escalated support for Microsoft Office and other applications.● Troubleshooting wireless and Virtual Private Network.● Handle escalations for above mentioned applications from Root cause level.

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  ALMANA NETWORK SOLUTIONS & SECURITY SERVICES

  Sept 2008 - Jan 2014

  • Responsible for Pre sales and Technical Sales for Network based solutions.• Analyzing proposed solutions to identify gaps, strategic or financial impacts.• Analyzing Project drawings and Specifications to provide a cost effective solution.• Translating customer needs into functional design and preparing responses to RFP's, RFI's and RFC's.• Handle overall team performance and making sure team is delivering as per the project goals.• Introduced new strategies which helped the team to deliver fast and learn new technologies.• Restructured the IT project team by assigning new roles and responsibilities.• Prepared company profile, prequalification and presentation for project submittals.ACHIEVEMENTS• Obtained gold and preferred partnership with vendors like Cisco and HP• Introduced and standardized the project costing and estimation format.• Implemented Remote site management and monitoring system for all the AMCs.• Implemented ISO standards for IT management and Network Design. Show less • Network Configuration, Troubleshooting, Management and Maintenance for multiple Enterprise level projects.• Deployed Data, Voice, Wireless Network solutions for many enterprise infrastructures.• Preparing professional, accurate and thorough technical documentation for project submittals.• Built and Maintained PR with clients and ensured total customer satisfaction throughout the project.• Implemented asset management, Vendor management and security policy.ACHIEVEMENTS● Single handedly designed, estimated, configured and managed a converged network with Data, Voice, Wireless, and Video for the tallest hotel in Qatar with 15,000 points.● Deployed IP network for 3,000 Honeywell Vindicators points for Army Base Qatar in a highly secured environment. Show less

  • Solutions Architect

    Sept 2010 - Jan 2014

  • Sr. Network Engineer

    Sept 2008 - Sept 2010
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  FCS Software Solutions Ltd

  Feb 2014 - Jul 2014

  NETWORK ASSOCIATE CONSULTANT

  • Responsible for Network infrastructure for over 180 sites located globally.• Managed Datacenter with Cisco ASR1000, NX7k, NX5K, NX2K and Cat 6500 with UCS servers.• Configured VDC, VPC, VSS, FEX, DMVPN and other data center and enterprise core technologies.• Configured BGP PE to CE for more than 100 locations.• Managed more than 600 routers and switches across the globe.• Prepared physical and logical design for the site migration and upcoming sites.

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  CADD Emirates Computer Trading LLC

  Aug 2014 - Jul 2016

  Solutions Architect - Network Infrastructure

  ● Helped large existing and potential customers with complex security requirements capture, network solutions architecture, system design and technical project management.● Grasped client requirements and articulate matching solution architecture based on client’s product portfolio, in RFI/RFPs. ● Ensured that network infrastructure is fully documented and performing as required for internal and customer SLA guarantees and expectations by means of specific metrics and measurements. Determined the cost implications of various solution options.Previous Experiences Show less

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  Commercial Bank International

  Mar 2016 - Mar 2020

  Sr. Manager - Network and Telecommunications

  Growth Path: Joined as Sr. Network and Security Architect consultant to the CIO-> Sr. Manager – Network and TelecommunicationHighlights:✔ Restructured and reformed IP schema for all subnets to reduce routing overhead and to streamline DR routing✔ Proposed & implemented SDWAN solution to save around 20 million AED IT overhead✔ Centralized and de-centralized services to have better network flow and cost impact on IT✔ Undertook initiative and implemented the entire banks monitoring system✔ Led business continuity plans and implementation of Disaster Recovery Infrastructure● Promoted strong leadership and technical guidance across functional teams in order to manage large-scale projects that include application software components, cloud based solutions, data center activities, cloud migration, cloud implementation, etc.● Designed, planned and implemented infrastructure environment to support company strategic initiatives. Defined scope, plans and deliverables for assigned projects; collaborated with team to ensure plans and identified solutions meet customer needs. ● Drove processes to adequately forecast for new services and growth of existing services while simultaneously implemented opportunities for cost reductions and efficiencies● Took stringent quality measures including preparation/ maintenance of necessary documents & drawings and ensured compliance with standards● Imparted training to team on ITIL best practices. Created & sustained a dynamic environment that fosters development opportunities and motivates high performance amongst team members● Monitored network performance including maintenance, upgrades, and back-up/recovery for software (OS, applications, anddata), hardware (process control domain equipment) and network equipment● Maintained internal infrastructure requirements including, servers, routers, switches, firewalls, printers, phones, security updates; supported internet, intranet, LANs, WANs Show less

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  Burgan Bank

  Nov 2021 - now

  Sr. Network & Security Architect Consultant

  IT Infrastructure Management: ▪ Lead all aspects of complex IT environments for assigned projects and ensure the hardware configuration, specifications & systems support the links, server capacities and communication loads ▪ Isolated CDE (cardholder database environment), Non CDE and Out of scope environment and bringing more systems into non CDE and out of scope zone to have minimum audit overhead. ▪ Ensured the proper functioning of company's network infrastructure & associated systems to provide a secure platform for smooth running of business operations▪ Recognized prospective conformance and rigid concerns associated with project initiatives and installing, deploying, & migrating complex virtualization infrastructure⮚ Brought Network and security architectural enhancements to have smooth operations with reduced overheadsProject Management:▪ Performed the project scoping, progress tracking, change management, budgeting, and successful execution while working in close collaboration with CIO. ▪ Delivered Central bank, Information security and internal Audit mandates on time to time basis. ▪ Identified risks (existing & potential) within project plans to enhance the IT operational effectiveness. Drove strategic decision making on all aspects of project management with a view to mitigate erroneous judgments as per project scope. Data Centre Management:▪ Upgraded Datacenter connectivity to diverse location. Ensuring the security & compliance requirements of networks & data. ▪ Delivered stable application, server, data storage, backup services and software for the Development, and Production datacenter environments. ⮚ Brought a complete resiliency in the production and backup DC environmentBackup Recovery Management:▪ Lead Data Backup Strategy and Backup Software Management as a part disaster recovery plan and manage the data replication Show less