Andrew Walsh

Experience

• 

  Next Retail Ltd

  Dec 2012 - Dec 2012

  Sales Assistant

  General customer service role, helped assisting customers on the shop floor as well as developed communication skills by working within a team.

• 

  Next Retail Ltd

  Dec 2013 - Dec 2013

  Sales Assistant

  Worked as part of a very motivated and enthusiastic sales team over the extremely busy Christmas period, including the January sales. Excellent customer service was demonstrated when assisting customers.

• 

  McDonald's

  May 2014 - Jun 2021

  As Shift Manager, my main responsibility is to deliver exceptional customer service every single time a customer walks into our restaurant by making sure that service times are met and engaging with our customers to make their experience feel special. I am responsible for leading a team and making sure that they have the tools they need to ensure a great customer experience is achieved. This role has enabled me to become a very practical thinker and problem solver by working in an extremely busy and fast-paced environment, being able to solve problems quickly and logically.Other responsibilities/skills include:• Handling customer queries/complaints effectively• Ensure daily operations of the business run smoothly• Complying with Health and Safety regulations• Ensuring service targets are achieved• General administrative duties • Cash handling management• Ability to work as part of a team as well as being a role model and leader to others• Proficient use of Microsoft Word, PowerPoint, Excel, Outlook ect• Excellent communication skills Show less

  • Shift Manager

    Nov 2017 - Jun 2021

  • Crew Trainer

    Jun 2017 - Nov 2017

  • Crew Member

    May 2014 - Jun 2017
• 

  Citizens Advice

  Jan 2019 - Aug 2019

  Gateway Assessor
• 

  DCB Legal Ltd

  Jun 2021 - now

  • Solicitor

    Feb 2025 - now

  • Trainee Solicitor

    Apr 2023 - Feb 2025

  • Paralegal

    Jun 2021 - Mar 2023