Will LaForge

Experience

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  U.S. Air Force Reserve

  Aug 2007 - now

  Aircraft Electrical and Environmental Systems Craftsman

  Accomplished aircraft electrical craftsman with 5+ years experience prioritizing and coordinating maintenance activities with production leadership to ensure vital airlift missions were not delayed. Supervisor of a team of junior enlisted Airmen, ensuring their understanding and contribution to the Air Force mission. Over 13 years experience as an aircraft electrician with comprehensive knowledge of the electrical theory, principles, and instruments used to troubleshoot and maintain electrical and environmental systems aboard the C-17. Show less

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  Lander University

  Jan 2011 - Apr 2013

  Information Technology Help Desk Technician

  Set-up entire student computer labs and work stations for multiple departments all with separate needs.Very experienced with ticket-based help-desk software such as Track-it! Very familiar with Norton Ghost, configuring VPN, configuring and modifying hardware and software to ensure optimal performance of multiple platforms such as Windows XP, 7 and Mac OS 10x +.

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  Boeing

  Aug 2013 - May 2021

  Capacity and Performance Data Engineer

  Develops Enterprise tools that defines and deploys predictive/prescriptive analytic solutions to meet business objectives. Uses technical expertise to help business partners and others by answering technical questions regarding the usage, trouble-shooting and functionality of delivery systems products to ensure effective implementation and usage of delivery system products. Builds data sets that help drive business decisions, propose policy changes, and drive out inefficiency while increasing cost savings. Show less

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  Dell Technologies

  May 2021 - now

  Principal Engineer

  Site reliability engineering specializing in the development of tools for systematic server performance analysis, with a focus on integrating Machine Learning (ML) to enhance predictive analytics, hardware recognition, and trend analysis, aligned with evolving business objectives. Utilization of ML models has led to improved accuracy and dynamic pattern adaptation, contributing to faster infrastructure design and in-depth utilization insights. Proficient in building and deploying these tools in an OpenShift cloud environment, markedly improving system scalability and flexibility. Very experienced developing data sets within a mongo (NoSQL) environment, helping to drive business decisions, shaping policy changes, and streamlining operations, leading to substantial cost savings and enhanced operational efficiency. Show less