Jennifer Bobkowski

Experience

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  Experian

  Jan 1998 - Jan 2014

  HR leader & partner for largest Marketing Services business line responsible for $260M in annual revenue with 700 employees across North America & Costa Rica. Brought in to lead all talent related efforts for an organization transformation, improve employee engagement & institute a culture of performance. This included the development and implementation of people strategies in collaboration with senior management. Direct management of a team of generalists partnering with the business units. Utilizing extensive HR expertise , knowledge and best practices, thought leadership and strategic skills to drive organizational performance. Identification of opportunities to improve functional area performance through enhanced employee effectiveness. Acting as an executive coach/counsel/advisor to business unit leadership. Direction, oversight & delivery of HR programs and initiatives.Engage in talent acquisition and development. Show less Led the team of senior HR generalists responsible to partner with leadership on all aspects of HR for their teams, oversee administration of all HR programs and provide coaching and advice on a range of organizational and employee issues. Key accomplishments include: •Member of senior HR team tasked to drive the transformation to the new HR business model and design of the strategic business partner role. •Implemented a new management performance management process based on competencies to ensure focus on business results and leadership strength. •Led and participated in integration efforts for several key acquisitions across the business. •Initiated, designed and facilitated a new manager assimilation and development program. •Consulted with business leaders on wide variety of employee relations concerns including corrective actions, counseling, investigations and policy issues. •Designed the entire leave administration process and managed the outsource relationship. Held several prior roles in various areas of HR. Show less

  • HR Director/ Sr Strategic Business Partner

    Jan 2005 - Jan 2014

  • Manager of Employee Relations/ Business Partner

    Jan 1998 - Jan 2005
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  Global Payments Inc.

  Jul 2014 - May 2017

  SVP HR/Business Partnership North America

  Part of Sr. HR leadership team responsible for successfully integrating 4500 acquired employees into the Global Payments organization. HR integration resulted in $2M expected synergy savings.HR Business Partner for US business reorganization, resulting in achievement of desired headcount savings, establishment of new leadership structure & leadership development action plans. Implemented 2017 compensation & incentive program for sales and executive leadership. Designed talent strategy for a challenged business group, contributing to reduction in client attrition, increased employee engagement & the completion of a delayed technology platform roll-out. In previous role with Heartland Payments, was the HR Partner for the executive team and leader for the HR business partner function with 8 staff covering 2500 employees. Led the design & implementation of Heartland's 1st comprehensive compensation program & titling hierarchy, aligning all existing employees & leadership, inclusive of all prior acquisitions- completed project in 1 year. Designed and implemented a formal talent assessment and leadership succession program. Introduced talent metric tracking & reporting for the executive team, identifying areas for talent management focus. Established an Employee Voice Network & a Women's Network in response to engagement driver insights. Named 2015 Entrepreneur of the Year (1 of 10 chosen from 4000 employees) Show less

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  Bank of America Merchant Services

  Dec 2017 - Jan 2020

  SVP Human Resources Business Partner
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  Fiserv

  Jan 2020 - now

  SVP Human Resources