Heather Bairos

Experience

• 

  Nordia Inc.

  Oct 2006 - now

  Team Manager for Fraud and Prevention department, Loyalty Retention/Escalation Resolution Team, National Channel Support team, and Post Paid Department. I direct a team of agents to meet aggressive key performance indicators, quality assurance and expectations set by the client to ensure profitable success for Bell Canada.

  • Human Resources Business Partner

    Sept 2020 - now

  • Human Resources Specialist

    Jul 2018 - Sept 2020

  • Team Manager

    Oct 2011 - Jul 2018

  • Floor Supervisor

    Dec 2010 - Oct 2011

  • Customer Service Specialist

    Oct 2006 - Dec 2010