Davi Santos

Experience

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  Universidade Federal do ABC

  May 2018 - Dec 2019

  Volunteer Research Assistant

  - Program experiments and collect Eyetracking data;- Solve problems related to data and hardware;- Provide support to Undergraduates and Graduates projects.

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  Nielsen NeuroFocus

  Feb 2019 - Jul 2020

  Consumer Neuroscience Research Intern

  - Collect EEG and Eyetracking data;- Participate and optimize quality projects;- Write and support advertising articles that include science and methods;- Translate qualitative data;- Solve problems related to data and hardware;- Guide lab visits;- Member of Nielsen PRIDE 2020.

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  Universidade Federal do ABC

  Jun 2020 - Dec 2020

  - Build an action plan to improve the Digital Plural platform;- To act as team coordinator, responsible for organization and deliveries through design sprints;- Structure and conduct interviews with users and members of the pedagogical team;- To act as an enabler in analysis and ideation workshops;- Build prototypes using Figma;- Test prototype with users. - Be an active part on the fighting against COVID-19 initiative;- Write advertising articles for the Digital Plural platform;- Videos, interviews and meetings transcription;- Courses' forum interaction: sharing related links, responding to students' comments, and encouraging participation.

  • User Experience Researcher

    Aug 2020 - Dec 2020

  • Content Writer

    Jun 2020 - Dec 2020
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  CAPES - Coordenação de Aperfeiçoamento de Pessoal de Nível Superior

  Mar 2021 - Mar 2022

  Master's Researcher

  Master's student in the Graduate Program in Engineering and Innovation Management at the Federal University of ABC (UFABC).Emphasis: Special and Inclusive Education, Serious Games, Neuroscience.

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  FAPESP

  Mar 2022 - Feb 2023

  Postgraduate Researcher

  - Planned and developed a serious game- Conducted interviews with professionals in the field- Implemented eye-tracking in projects- Participated and presented in monthly meetings of the research group- Prepared and taught graduate classes- Collected data from research participants- Wrote scientific papers and reports

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  UOTZ

  Mar 2023 - Oct 2023

  Project Analyst

  - Defining, structuring and monitoring project goals, targets, deadlines and requirements- Fitting clients' needs into ad-hoc research projects- Mapping customer journeys through site and chat screenshots, call recordings and transcripts - Identifying and analysing new market opportunities- Surveying and investigating competitive practices- Elaborating and releasing routine materials, dashboards and alerts- Supporting leadership in decision making

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  VTEX

  Dec 2023 - Jan 2025

  Field Software Engineer

  - Diagnosis and resolution of technical issues, ensuring high performance and reliability of solutions.- Support in implementing solutions, including integrations with APIs and microservices, aligned with client needs.- Delivery of internal technical training, creation of guidelines, and tutorials.- Development and maintenance of client-oriented documentation, with a focus on clarity and usability.- Liaison with internal teams to prioritize platform improvements and optimize solutions for enhanced user experience.- Participation in strategic initiatives to strengthen client relationships. Show less