Floridalma O.

Experience

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  Nordstrom

  Nov 2015 - Jan 2018

  • Directed three departments in commission sales, inventory, and visual merchandising• Recruited and interview potential candidates• Set up and did onboarding with new employees and training• Created business plans to increase sales productivity• Managed store on scheduled Manager in Charge operations• Coordinated schedules and assigned employees shifts• Rearranged and detailed departments merchandise according tocompany standards • Watch Specialist from 2015-2016• Responsible for watch and jewelry sales • Tracked sales and other KPIs• Resolved register transaction issues• Handled and followed up on escalations• Provided exceptional customer service

  • Assistant Manager

    Aug 2016 - Jan 2018

  • Watch Specialist

    Nov 2015 - Aug 2016
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  Aimco Apartment Homes

  May 2018 - Jun 2021

  Leasing Administrator

  • Support staff in administrative duties• Schedule appointments for leasing staff and following up withpotential prospects• Screen new applicants, assure they meet all qualifications to beapproved.• Support staff with move-in processes for new residents (takingpayments, conduction move-in inspections, lease paper signing etc...)• Audit files of residents and new residents• Collect rent and deposit payments• Work with current residents on any concerns with parking, notice tovacate and other residential concerns.• Assist management team with other administrative duties Show less

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  Ronald McDonald House Charities® of Greater Washington, DC (RMHCDC)

  Jun 2021 - Nov 2022

  Family Services Coordinator

  • Entering data in Family Services database (GRHMIS) for families inquiring to stay at the Ronald McDonald House.• Follow up with families requiring background check, registration documents or any missing items required to check in.• Work closely with social workers from local hospitals to help families inquire about staying at the Ronald McDonald House.• Managed all front desk and administrative duties for the House, including phone systems, mail services, receiving and processing donations, and providing support as needed to families.• Provide tours to the House guests and families• Support Assistant Director for Family Services in planning celebrations andmeaningful programs for the families staying at Ronald McDonald House.• Front desk receptionist from June 2021-December 2021 Show less

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  CIM Group

  Nov 2022 - Jul 2024

  Resident Relations Associate
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  Bozzuto

  Jul 2024 - now

  Resident Manager