Pankaj Jain

Experience

• 

  Infosys

  Nov 2002 - Mar 2004

  Software Engineer

  Client : Bank of America• Created use cases based on High Level Design and customer calls• Coding, testing and delivery of the modules• Configuration management• Defect prevention• Completed first project successfully on time without any major defect • Did Actuate Report Analysis because of that Infosys was able to secure a small 25 days project to normalize the DB2 tables

• 

  CSC

  Mar 2004 - Dec 2006

  Software Engineer

  Worked on Vanatge One, CSC proprietary product for Metlife Plc• Responsible for managing key relationships and stakeholders throughout the project life cycle.• Responsible for all deliveries, ensure Milestones are met on time and within budget.• Participate in quality assurance and review meetings for deliverable. • Worked on insurance product Vantage one. Worked independently on technical assignments and got the client appreciations many times. Awarded Certificate of Achievement numerous times for decent work• Nominated as Employee of the Quarter award for exemplary performance. Show less

• 

  Sopra Steria

  Dec 2006 - May 2011

  Deutsche Bank, Germany• Coordinated between business teams, end users and project teams to clearly understand the requirement and captured the clear and structured project scope.• Organized the Work Breakdown Structure using Microsoft Project to ensure completion of tasks according to set deadlines and to maintain project timeline.• Microsoft project was used to track the project progress setting the milestones. Any milestone in amber state is analyzed and worked upon until fixed. • Facilitated weekly status meeting with customer apprising them of project progress and open issues.• Set up review process to do unit testing, integration testing to eliminate all the defects before moving to User acceptance testing phase. • Managed budgetary cost and time effectively for the successful delivery of required services to potential customers. Completed 3 assignments worth $5m successfully within budget and time.• Managed stakeholder expectations in both matrix and non-matrix organizations and implemented effective communication methods to report project performances. Received client appreciation many times for timely communication of the risks and the project delivery schedule. Show less Worked for UK based customer Experian PLC• Created Statement of work for new/enhancements/bug fixing projects.• Created the governance for the project work and ensured the assumptions and exceptions were validated and documented before starting execution.• Tracked progress of project using milestones in Microsoft Project and attended to any red flags compromising the project cost/timelines.• Communicated with customers using emails and held bi-weekly meetings, discussing any roadblocks/issues and the solutions to it. • Got sign off from customer on any changes, using Change management process. Change management provided additional business and kept scope creep in check.• Worked continuously on systematic improvement programs, which helped in stabilizing customer environment and winning customer’s confidence. Show less

  • Project Manager

    Sept 2008 - May 2011

  • Project Leader

    Dec 2006 - Sept 2008
• 

  IBM

  May 2011 - Jul 2017

  Senior Project Manager

  • Managed E-commerce applications worth $10 million. Handled portfolio of projects as part of this role. • Proven Triple threat leader, i.e. able to manage smartly scope, time and cost without impacting the quality of the deliverable. Expert at developing, tracking and managing the Project Budget, Project Plans, timelines and scope. • Experienced professional working in dynamic, fast paced project environment with shifting priorities. Promoted latest technologies and innovative ways to promote the project. • Set up governance to keep stakeholders updated with project progress (by using milestones, weekly status reports and meetings). Monthly executive meeting with management was setup presenting the significant milestones and future roadmap. • Coordinated between business teams, end users and project teams to clearly understand the requirement and captured the clear and structured project scope. Able to link business requirements with deliverable and get buy-in from business, project team and stakeholders.• Effective communication skills helped in building strong relationship with customer. I am able to take the temperature of the customer and resolve their concern quickly.• Reviewed and evaluated Risks for the account (People, Process, and Technology). Validated the risks, provided inputs to the customer and facilitated risk mitigation or sign off as per customer inputs.• Reviewed account initiatives with the team and motivated them to innovate, share and excel in delivery. Motivated the team members by sharing the success stories and rewarding them in appropriate forum.• Pioneer in moving application from traditional hosting to Iaas(Infrastructure as a service), using agile methodology.• Improved resource clocking to the account. Oversaw weekly/monthly review of billed vs actual billing. Show less

• 

  SaskCentral

  Jul 2017 - May 2018

  Project Manager

  SaskCentral is owned by Saskatchewan’s 46 credit unions. We are an innovative, socially responsible organization committed to nurturing a business environment where credit unions can thrive.Pankaj is working as a project manager, managing the strategic initiatives to position credit unions in meeting future challenges and changing market needs. He is involved in driving projects/program from initiation till project closure. His primary responsibilities are understanding the requirements, brainstorming it and converting ideas into concept. Working with teams across SaskCentral he sets the scope and creates the project Charter. SaskCentral IT environment is managed by a number of vendors, which makes the contract more complex. He works closely with the senior management (CEO, COO, CFO and SVPs) and transforms their ideas into final products. Pankaj loves working in an environment, where his creativity and management skills are challenged. Due to the uncertainty in requirements, every project is a challenge and fun to work. Show less

• 

  Fiserv

  Sept 2018 - now

  • The data is managed, transformed and presented to clients using data science and applications like Insight 360. There are multiple products created for clients: BNPL (Buy now Pay Later), Query Builder, Transaction as a Service and Insight 360 • Working with major banks and financial institutions helping with their data management and data insights• Currently working on modernizing the data platform in line with continuous improvement and the plan to move the data from Hadoop to Azure Data Factory in progress• Working on the plan to shift the strategy from data facilitator to Data Monetization• Creating the solution on top of data layer like Known Fraud Exchange, Equifax Data Partnership and Keying-Linking of Data• Managing multiple teams: Handling a gamut of projects consisting of variety of technologies in Data Analytics o Hadoop Admin team and DevOps, consisting of Hadoop Admins, Devops and AWS resources. This team owns the Hadoop Data Lake and is SPOC for any Data Lake issueo Product development team: consists of Angular, Java, React resources. They work in scrum and develop analytics products like Insight 360, ILOC (Installment Loan on Credit), BNPL (Buy Now Pay Later), Query builder, Credit 123 etco Ab-Initio, Talend, Tableau and Data Science resources:  Manages the support for close to 75 clients sending/receiving their data from Data Lake Work in scrum and develop new products using Talend, Ab initio and Data Science  Re-architecting the applications to get an optimum cost-effective and practical solution Expert in Data transition, transformation and enabling the clients for data decisions Show less FCRM : Ant Money Laundering/Watch List Filtering/Risk Based Due Diligence/Case Management (15+ implentations)Fiserv owns AML (Anti Money Laundering) product called FCRM (Financial Crime Risk Management), which is a robust software preventing the fraud and money laundering. Implementations comprises of configuring FCRM product and using business analytics to derive/migrate the customer data for FCRM. Various banks, Casinos and insurance companies across USA, Asia pacific and Canada have implemented this product. E.g. BMO, RBC, Sallie Mae Bank, Prudential, MetLife, FWD insurance etc. Show less

  • Senior Program Manager

    Apr 2020 - now

  • Project Manager

    Sept 2018 - Apr 2020