Albert Ponce Alvarez

Albert ponce alvarez

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  • Timeline

  • About me

    Retail manager (I would like to think retail leader but that's for other people to say)

  • Education

    • Open university

      -
      Bachelor’s degree mathematics

      Part time study

    • Universitat pompeu fabra

      1996 - 2000
      Bachelor’s degree business management 2.1

      Activities and Societies: Pompeu Fabra Students Association

  • Experience

    • Cepsa

      Dec 2000 - Mar 2003
      Accounting assistant

       Service Stations control Balance sheet, profit/loss account Presentation of monthly and quarterly reports Cash control and invoicing

    • Mcdonald's restaurants of ireland

      Mar 2003 - Aug 2008
      Assistant manager

       Customer service Managing a restaurant in accordance with the guidelines established by the company Recruiting, training and monitoring employees Scheduling and ordering Billing and Payroll control Stock control Cash control

    • Carrolls irish gifts

      Aug 2008 - Aug 2011
      Store manager

       Providing a high level of customer service In charge of refunds and customer complaints Managing and training a team of up to 20 staff members Encouraging sales and motivate staff Weekly planning of staff tasks and responsibilities Reviewing monthly sales targets Contributing ideas for improvements during managers meetings Visual Merchandising Carrying out orders according to suppliers Stock control Cash control

    • Tiger retail ireland ltd.

      Aug 2011 - Jun 2017

      Management of 8 sites countrywide to company standardsCreate weekly report and conduct business review with Buying, Marketing, Finance and Managing Director• Store visits 4 days out of 5 to ensure:- Effective implementation of campaigns in store- Review of stock holding - Ensure stock is adequately priced and merchandised - Ensure paperwork is maintained to Data Protection compliance- Review sales KPI with manager- Review individual sales performance across KPIs- Store standards maintained Show less  Providing a high level of customer service Setting up the first 10 Tiger shops in Ireland which involved staff hiring and training, stock ordering and visual merchandising Collaborate with the Accounting and IT department in order to guarantee the business development and achievement of KPIs  Responsible of training and supervision of store managers Established the cash procedures and systems for the Irish branch of the company Managing the shop on a daily basis Recruitment and initial/ongoing training of staff members Staff roster; cash and stock control Show less

      • Area Manager

        Mar 2014 - Jun 2017
      • Senior Store Manager

        Aug 2011 - Mar 2014
    • Carrolls gifts

      Jun 2017 - Nov 2018
      Store manager
    • Jd sports fashion plc

      Nov 2018 - Oct 2021
      Branch manager
    • Allied imports ltd/ tipperary crystal

      Oct 2021 - Sept 2024
      Senior branch manager
  • Licenses & Certifications

    • Bsc honours business management

      Universitat pompeu fabra - upf