Experience

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  Kotra toronto - the consulate general of the republic of korea, commercial section in toronto

  Aug 2014 - Nov 2014

  Strategic marketing/marketing division, intern

  ▪ Managed client database using Microsoft Excel to arrange for meetings and follow-up calls▪ Organized and prepared reports on on-going tasks and finished projects while meeting strict deadlines▪ Administered logistics of seminars and trade delegations by coordinating with external and internal stakeholders▪ Assisted seniors and managers in preparing and executing projects, while being responsible for the recruitment of invitees and special guests▪ Given special project to operate alone due to outstanding productivity during internship and achieved the appropriate expected result from the project recognized by Director of Marketing Division Show less

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  The advantage group international inc.

  Jan 2015 - Dec 2017

  ▪ Managed multiple projects with different phases simultaneously, while providing various assistance and resources to others which include: training of project management tools, data quality assurance, and report production▪ Coordinated communication with business partners and multiple stakeholders across the operation and I&IT units to set deliverables and forecast appropriate resources for meeting program requirements▪ Managed translation requests by researching different market-specific requirements, sending requests to the translation agency, conducted quality assurance checks by cross-checking market specifics and business requirements, and often provided translation services directly for the business partners▪ Appointed as trainer and point-of-contact responsible for learning and development of newly implemented operational tools▪ Developed new training materials and communication tools which were rolled out company-wide(currently utilized by the operations department)▪ Led program phases and junior associates with project management tools while facilitating collaboration between cross-functional teams to ensure successful program completion Show less

  • Program Manager

    Jan 2016 - Dec 2017

  • Associate Program Manager

    Jan 2015 - Dec 2015
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  Rbc

  Aug 2018 - Dec 2018

  Early talent strategic initiatives intern

  ▪ Community manager on RBC’s internal social collaboration platform across multiple groups, responsible for managing community activities (Q&A forum, quality assurance checks through different pages, assisting other colleagues with formatting issues, etc.) and curating new content to drive employee engagement▪ Partnered with HR stakeholders to strategize and develop communication initiatives such as intake forms, quality control checklist, and other efficient methods to align all stakeholders with streamlined processes, greatly reducing time spent on these operational activities▪ Supported global recruitment operations by developing a communication strategy enablement dashboard for all related key stakeholders to streamline the process of recurring communication▪ Facilitated webinars for a large audience size of more than 200 participants and addressed issues of logistical and technical difficulties by planning a different way of hosting the virtual sessions▪ Acted as support and lead for RBC Student Partners by training them with necessary resources, and created training materials for all divisions of Student Partners to be referenced each term moving forward▪ Designed infographics for various existing programs to address the issue of repetitive work each term, now available on RBC’s internal social collaboration platform as recurring resources▪ Contributed to student orientation planning and execution, and conducted exclusively detailed checks on the orientation expenses to identify an error in the invoice which was corrected for cross-charging two different departments Show less

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  Dentalcorp

  Feb 2019 - Sept 2022

  Specialist, DC Institute (Learning & Development) DC Institute - dentalcorp Canadadentalcorp is focused on acquiring and partnering with leading, growth-oriented general and specialist dental clinics across Canada. Our unique value proposition allows our dentist Partners to retain their clinical and operating autonomy while we inspire them to achieve ambitious personal and professional growth. Our unprecedented strategic insights and expertise place our Partners at the forefront of delivering optimal patient care.

  • Senior Learning Specialist

    Nov 2021 - Sept 2022

  • Learning Specialist

    Jan 2020 - Nov 2021

  • Learning Coordinator

    Feb 2019 - Jan 2020
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  Air canada

  Sept 2022 - now

  Training design manager