Experience

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  Gkn

  Jul 1998 - Apr 2004

  Continuous improvement coordinator
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  Ge power - waukesha engine

  Jan 2004 - Jan 2005

  Continuous improvement coordinator
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  Ge healthcare

  Jan 2005 - Jan 2016

  As a forward-thinking leader in the GEHC Enterprise Solutions Imaging Practice, I spearheaded strategic horizontal business processes, staff development, and growth strategies while ensuring ongoing business operations. I excelled in driving operational efficiency, enhancing customer experience, and achieving best-in-class imaging performance. My expertise in monitoring imaging trends, regulatory changes, and reimbursement disruptions empowered GE to develop creative and innovative solutions that met customer demands and remained relevant in the marketplace. Show less As a leader of a 25-member team, I successfully delivered $250M in customer savings while spearheading strategic business processes, staff development, NPS, and asset management growth strategies for Asset Management and the new Radiology Services P&L. Additionally, I played a key role in driving new business development for the Radiology Services program, co-leading the development of new offerings. Through strategic staff planning, process development, and customer engagement, we closed a groundbreaking 7-year deal, generating $75M in incremental revenue and paving the way for a substantial growth funnel reaching $1B in revenue over the next five years. Show less Led and managed a 12-person Technology Planning and Cost & Service team, demonstrating expertise in budget adherence, team development, and capital planning to optimize customer offering sales opportunities. I oversaw key business activities, including staff meetings, executive management reviews, T&L budget management, NPS feedback, and financial metrics tracking. Collaborating closely with sales channel partners, I implemented an opportunity funnel tracking system, resulting in a remarkable 45% increase across each zone. Moreover, I worked closely with regional and national hospital systems, devising 5-year capital planning strategies that aligned market opportunities with service line growth strategies. My strategic proposals led to over $20M in equipment retirement savings and reduced capital requirements, culminating in the successful signing of a 5-year, $100M service contract between 2010 and 2012. Show less As a Lean Strategist at GE Healthcare, I led transformative Lean initiatives in Supplier Quality, achieving a 75% reduction in CAPA cycle time and a 37% reduction in Document Control cycle time. I developed a global lean leader program and facilitated corporate Lean and change acceleration training, driving operational excellence. Beyond work, I proudly served as a GE Healthcare Ambassador to Kenya, contributing to healthcare development and sustainable change. Eager to apply my expertise to create positive impact in new opportunities. Show less I sourced $600M in facilities & warehousing spend across North and South America sites, delivering remarkable variable cost savings of $7M to $8.7M during 2006 to 2008. My systematic approach to supplier selection and contract agreements resulted in significant impacts, including supplier selections for three new $220M facilities, $80K savings through leveraging existing agreements, and successfully retiring $3M in risk exposure. Thriving on challenges, I'm ready to leverage my expertise in new endeavors and elevate procurement strategies for success. Show less

  • Imaging Practice Director

    Jan 2016 - Jan 2016

  • Operations Manager - Asset Managment Professional Services & Radiology Services

    Jan 2013 - Jan 2016

  • Asset Planning Technology Leader

    Jan 2010 - Jan 2013

  • Master Lean Leader

    Jan 2007 - Jan 2010

  • Indirect Sourcing Leaders - Americas

    Jan 2005 - Jan 2007
• 

  Medtronic

  Jan 2016 - now

  Serve diverse medical technologies, spanning ENT, spine, pelvic health, deep brain stimulation, pain intervention, and neurovascular solutions - facilitating productive synergy between these units and the global commercial operations business. Identify the unique needs of each operating unit, leverage existing capabilities for efficiency and cost savings orchestrate and strengthen connections and provide follow up to ensure the effectiveness of efforts.Selected Highlights: Pioneered the development of a new role from the ground up, enhancing operations within global commercial operations and diverse neuroscience units. This included development of first Americas Newsletter and Americas commercial strategy, standardized communication templates for OU President touch points. co-creation of Business Partner overviews. Conducted an extensive Voice of the Customer (VOC) initiative, engaging leaders from all five operating units, resulting in the identification of innovative solutions and strategic opportunities.Key accomplishments: Expansion of sales operations tools, supported the business case development and approval of a CRM system for our Neuromodulation and Pelvic Operating units, supported expansion of commercial sales training, and raised capability awareness across neuroscience stakeholder. Show less Contributing leader in the growth of Enterprise Accounts from its pilot inception to inclusion of +130 Accounts representing +$16B in revenue. Supported the business’s strategy development, crafting operating mechanisms and leading initiatives to ensure seamless coordination and alignment across the organization. Served as Chief of Staff for 3 Senior Sales Vice-Presidents and a people manager leading a team orchestrating seamless alignment between operational strategies and development of supporting processes, performance metrics, and a high performing Enterprise-wide sales team.Selected Highlights: Lead a team with the primary responsibility for developing Enterprise Account planning structure for an expanded National and Regional Enterprise Accounts representing +130 accounts and +$16B in US revenue. Key highlights included establishing account strategy and segmentation structure, centralized data reporting, development of an enterprise-wide communication strategy, Strategic account management training program execution, and business case approval to develop salesforce CRM.Served as Chief-of-Staff supporting the 3 Sales Vice Presidents. Deliverables included successfully coordinating and delivering quarterly business reviews and monthly town halls, fostering transparent information exchange, facilitating cross-functional collaboration for strategic planning meetings, and representing enterprise accounts leadership in new initiatives impacting the business.Primary responsibility for developing back-office structure and support for Strategic Accounts representing +$1.8B in revenue during initial concept pilot phase which included operational SOP Creation, implementing processes and systems that ensure standardized account planning, performance accountability, sales incentive structures, and program execution across Strategic Accounts $30M to $+700M in revenue. Expanded accounts from 3 to 22 within less than 2 years and exceeding revenue targets. Show less Primary responsibility for developing and implementing sales operating structures that ensure accountability, operational rigor, and execution across all areas in US, Canada, and Latin America including commercial activity, diagnostics, contracting, implementation, resource planning, and delivery of programs.Selected Highlights:Developed and managed executive business reviews to highlight program delivery in alignment with financial performance expectations, internal and external KPI’s and customer contractual commitments.Measured and communicated adherence to P&L performance and business metrics for new and existing commercial agreements including Revenue, OP, Contracting, deal cycle time, T&L, VC targets, and margins.Developed tracking tools to monitor the allocation of resources, ensuring sufficient capability, capacity, systems, and operational controls existed to achieve program commitments. Show less

  • Senior Director, Strategic Business partner, Neuroscience Portfolio and Region Led Markets

    Jul 2024 - now

  • Strategic Business Partner, Neuroscience Portfolio

    Jan 2023 - Nov 2024

  • Sr. Director, Commercial Operations, Enterprise Accounts

    Jan 2018 - Jan 2023

  • Senior Director, Operations - Americas Integrated Health Services

    Jan 2016 - Jan 2018