
Timeline
About me
IT Professional and Small Business Owner
Education

Columbia college
2008 - 2011Mathematics, natural resource management 3.11
Coursera
2020 - 2020Google it support"The launchpad to a career in IT. This program is designed to take beginner learners to job readiness in about 3 to 6 months.This 5-course certificate, developed by Google, includes innovative curriculum designed to prepare you for an entry-level role in IT support."https://www.coursera.org/specializations/google-it-support

University of california, santa cruz
2015 - 2017Bachelor's degree philosophy 3.83 gpaActivities and Societies: High School Ethics Bowl Coach, Golden Key International Honour Society magna cum laude

Coursera
-Professional certificate information technology
San jose city college
2003 - 2014General education 3.696 gpaActivities and Societies: Phi Theta Kappa Honor Society Middle College High School 2003 - 2005
Experience

Ig landscaping
Jun 2004 - Sept 2016Landscape architectLandscape installation, maintenance, skilled pruning, chemical-free weed eradication

U.s. forest service
Jun 2008 - Sept 2008InternRecreation Technician, assistance with Archeological Excavation and Archeological site protection, conducted weekly children's education program and guided weekly hikes, livestock management

Bear valley resorts
Dec 2008 - Apr 2017Snowboard development team coach, instructor, assistant supervisor, food service, bar attendant4 seasons as snowboard instructor, 2 of which I was also a development team coach; 1 season as part-time assistant supervisor in snowsports; 4 years f&b full-time, trained several new servers/bar attendants, continued f&b part-time in following years as needed; 1 season independently ran bar (inventory log, stocking, operated full-service bar, managed till, responsible for all opening and closing procedures, cleaning/sanitation, etc).

Columbia college, california
Sept 2011 - Dec 2011Mathematics facultyAssistant to professors in the mathematics department

Perisher blue pty ltd
Jun 2012 - Sept 2012Food service worker in children's learning center; evening food service in snowgums restaurantProvided lunches to over 600 children daily during peak-seson; coordinated with health inspectors, instructors, parents, and kitchen staff to meet nutritional needs of each child with above-average safety standards in food handling. Food Service in Perisher's 5-star A la Carte Restaurant part-time.

Hamilton island
Dec 2012 - May 2013Premium food serverFull-time server with ~ 30hr/week at Mariners. Alternately worked at Long Pavilion and Pebble Beach at qualia; Beach Club, Romano's. Mariners was rated the island's #1 restaurant on TripAdvisor for the duration of my employment.Work visa limited employment time to 6 months.

Delaware north
Jul 2015 - Sept 2015Food service workerSeasonal employee at Wawona Hotel and Restaurant.

University of california, santa cruz
Sept 2015 - Dec 2017Student
Vail resorts
Dec 2017 - Apr 2022Snowboard instructorReturning seasonal employee; certified Level 2 snowboard instructor through the American Association of Snowboard InstructorsIdentify client goals and physical condition to achieve maximum lesson efficacy. Create safe and fun environment. Integrate multiple means of communication and feedback into each lesson.

Beach retreat & lodge at tahoe
May 2018 - Jul 2018Banquet bartenderResponsible for complete bar set-up and tear-down for each event and continuous inventory throughout each event service of alcohol with integrity to ABC lawsimpeccably managed till, credit card and cash handling throughout each event

Edgewood tahoe
Jul 2018 - Aug 2020Server and bartender
Caesars entertainment, inc.
Dec 2019 - Jul 2020Food serverDinner server at Gordon Ramsay's Hell's Kitchen Lake Tahoe

Bally's lake tahoe
Jan 2022 - Sept 2022Information technician
Vail resorts
Sept 2022 - Jan 2024Pc technician: senior coordinatorProvide day-to-day support, maintenance, and assistance for all IT hardware and software at a Vail Resorts location. Support and complete a variety of tasks, including providing end-user support for computer hardware and peripherals, creating and updating documentation, and using a work ticket management system to track progress and document solutions. Assign DHCP reservations to new assets, utilize Putty to troubleshoot nodes on network switches, build and manage user extensions in Avaya phone system. Remote into PCs using RDP and Bomgar. Work as part of the IT team to proactively identify problems and facilitate solutions, repair hardware and software in a Windows Client/Server LAN environment, and support multiple point of sale systems. Collaborate with IT professionals across the enterprise to troubleshoot wide-spread breakdowns. Prioritize safety and guest service while delivering excellent IT support Show less

Serene sierra art limited co
Oct 2023 - nowBusiness ownerAfter years of participating in art shows and a local gallery, I started my own business in the Fall of 2023. The majority of business is conducted through my website, serenesierra.com.With the business end set up, I continue to create new pieces and market them online.
Licenses & Certifications

Aiare l1

Certificate iii in hospitality (aus)
Hamilton island enterprises limited- View certificate

Google it support professional certificate
CourseraMar 2022 
Children's specialist 1
Psia - aasi professional ski instructors of america - american association of snowboard instructors
Aasi level 2 snowboard
Psia - aasi professional ski instructors of america - american association of snowboard instructors
Honors & Awards
- Awarded to Jennifer Samismagna cum laude, BA in Philosophy University of California, Santa Cruz December 1, 2017 Highest Honors in the Major
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