Experience

• 

  Seabrook village

  May 2006 - Aug 2006

  Management intern

  • Became oriented to medical terminology. • Data entry for electronic scanning and organizing medical files. • Ensuring that there is adequate supply of stationery and equipment. • Handling customer complaints and inquiries. • Ability to multitask the clerical responsibilities such as typing, copying, answering phones, and faxing.

• 

  Shi international corp.

  Jan 2013 - now

  Recruit, acquire, train, manage, evaluate and motivate team of Event Managers• Researching and analyzing proposed events to determine feasibility based on resources, risks, benefits andstrategy.• Ensure all approved events align with SHI’s MGO (mission, goals, and objectives)• Setting event goals that are SMART-ER (specific, measurable, attainable, relevant, time based, ethical andrecorded)• Set strategic plans to ensure resources are being maximized and there is full transparency amongststakeholders• Develop financial plans to ensure budgeting is accurate and financial goals are being met• Monitoring KPIs (key performance indicators) to evaluate ROI• Develop event contingency plans to ensure business continuity• Manage overall procurement of event suppliers and partnerships• Create and manage an integrated communications plan to standardize all events on• Analyze and resolve issues raised in Accounting Audit Reports pertaining to cost discrepancies for variousvendors, travel, transportation, rep expenses, etc.• Manage special projects as assigned by the Sr. Director of Marketing and Events• Meet with Partner Marketing and Programs Team leaders, as needed, for status updates on all marketingopportunities involving partner funding• Host weekly meetings with the team to discuss pending events and closely monitor their progress•Mentor and support other team members as required Show less • Coordinate and execute heavy volume customer facing events; industry tradeshows, internalheadquarters events, golf outings and road shows•Mentor and train junior members of the Events Team.•Plan and attend annual sales conferences for two different Sales divisions; including, but not limited to:F&B, lodging, A/V, room sets, entertainment, giveaways, and corporate networking activities• Assign and monitor tasks and project progress• Perform 1:1 meetings with direct reports• Oversee Catering and Logistics for all Internal/HQ events• Oversee Event Material Partnerships and Special Projects.• Oversee Supplies & Merchandise for Events• Arrange Attendee Travel & Lodging• Processing Check Requests & Credit Card Reconciliation• Ensure storage rooms inventory levels and safety guidelines are met at all times• Provide onsite support of field events and conferences as needed. Show less • Planning and executing marketing events and support the development of all SHI related marketing programs and events (Conferences, Field Events, Trade Shows, Trainings)• Created and reconciled marketing contracts and invoices.• Manage the development and execution of revenue generating campaigns and programs.• Act as the liaison between the sales force and non-supported vendor on account roster• Fulfill weekly shipments of marketing materials for field sales reps.• Manage internal ordering site for giveaways. Show less • Inside Sales team lead responsible for the performance and development of account managers.• Acts as a liaison between distributors and Government and Academic Companies. • Negotiates pricing and returns in order to receive highest gross margin. • Manages accounts for Public Sector customers on the West Coast, providing pre and post sales support and services for Software/Hardware.• Maintain accurate records of contracts, license information, tax-exempt forms, customer requests, quotes, and reports submitted by customers. • Daily tasks include entry and processing of customers orders, providing quotes to assist in the order decision making process, providing tracking and returns to manage the customer relationship.• Preserve positive relationships with existing corporate customers by providing up-to-date information on status and performance of products and services.• Responsible for the mitigation of complaints or concerns brought through the customer escalation path.• Delegates weekly actions and responsibilities. • Provides timely feedback to senior management regarding performance. • Recognized in company newsletter for high customer-satisfaction and a valuable team member.• Leader of the team that was recognize as Outstanding Suppliers of 2008 in the Software / Hardware Category.• Professionally trained in Fraud Detection as well as CRM, VMware, Adobe, Microsoft and Symantec. Show less

  • Associate Director of Events

    Jan 2025 - now

  • Senior Marketing Events Manager at SHI International Corp.

    Apr 2022 - now

  • Marketing Events Manager at SHI International Corp.

    Jan 2020 - now

  • Marketing Events Specialist

    Nov 2013 - now

  • Inside Sales Representative

    Jan 2013 - now