Experience

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  Institute for executive development

  Sept 2009 - May 2010

  Research intern

  - Provided research and support for leadership training programs and strategic planning projects for clients such as MGM Resorts, Las Vegas Metropolitan Police Department, The Smith Center for the Performing Arts

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  Las vegas convention and visitors authority - lvcva

  Jun 2011 - Aug 2011

  Management intern

  - Helped facilitate staff development and data input- Studied brand development through the lens of Las Vegas tourism- Exposed to a variety of departments in the organization including marketing, human resources, finance, and facilities- Worked in Sales, Marketing, Human Resources, Finance- Learned how the LVCVA markets and promotes the Las Vegas brand nationally/globally

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  University of nevada las vegas

  Jun 2014 - May 2015

  Administrative assistant

  - Provided support services for President, Chief of Staff, and other University administrators- Utilized community engagement experience to provide insights for the execution of events- Required technical competence in Microsoft Word, Excel, PowerPoint, and Publisher

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  Red bull

  Aug 2014 - Feb 2015

  Student brand manager

  - Established partnership between Red Bull and Life is Beautiful Festival through #UNLVisBeautiful promotion that generated over 10,000 mentions across social media- Devised and executed campus market strategy to promote brand awareness and affinity- Developed campus-wide relationships with administrative and student groups including Student Government, UNLV 8-Bit (esports club), University Greek Life, and UNLV Athletics

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  University of southern california

  Dec 2015 - May 2016

  Audience insights intern

  - Analyzed the effectiveness of USC communications at engaging the millennial student population- Conducted focus groups to draw creative, student-driven insights about enhancing the effectiveness of student-focused communications- Created and implemented survey based quantitative analysis to gauge audience preference- Provided recommendations for future engagement efforts

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  Usc dornsife college of letters, arts and sciences

  Dec 2015 - May 2016

  Audience engagement intern

  - Devised and executed Dornsife College’s ‘Student Engagement Initiative’ to collect student feedback and convey input with the goal of enhancing undergraduate outreach efforts- Established the USC Dornsife Student Advisory Committee, a panel of student leaders advising on ‘Dornsife- Designed 'Best Practices’ – a set of guidelines for administrators to follow when dispersing news and information- Created marketing/brand strategy to promote loyalty and engagement among undergraduate students- Synthesized results and findings into actionable insights presented to Dornsife College’s Dean Cabinet Show less

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  Brakethrough research

  Aug 2016 - Jul 2017

  Research associate

  - Managed and developed client and vendor relations- Created employee training: “Best Practices in Qualitative Rescreening”- Oversaw over 20 projects from research design, data collection, analysis, and reporting- Major clients include The Home Depot, Sony Interactive Entertainment, Honda R&D- Developed questionnaires and focus group discussion guides in tandem with senior leadership- Industry Experience: Customer Service, Gaming and Esports, Consumer Products

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  Institute for executive development

  Jul 2017 - now

  Organizational Strategy & Direction- Develops and drives organizational strategy based on robust business and operational plans, ensuring alignment with long-term goals.- Fosters a transparent, collaborative, and inclusive organizational culture, promoting effective communication and teamwork.Business Operations- Oversees day-to-day business activities, ensuring consistent delivery of high-quality outcomes.- Establishes, reviews, and upholds strong organizational policies and philosophies to guide operations.- Prepares comprehensive budgets and provide regular reporting on quarterly revenues and expenditures.- Attracts, recruits, trains, and develops a talented team, cultivating a strong company culture.- Optimizes resource allocation through effective staff scheduling and project planning.Products & Services- Takes a leading role in delivering exceptional Leadership Development, Strategic Planning, and Executive coaching services.- Leads teams in gathering, analyzing, and interpreting data to provide well-informed recommendations and conclusions.- Identifies, develops, and delivers innovative strategies and tools to serve both new and existing clients.- Develops tailored solutions for complex client situations and spearhead high-visibility communication efforts.- Employs cutting-edge project management tools, methodologies, and techniques to drive successful outcomes.- Measures project progress, client benefits, and key milestones, ensuring achievement of desired outcomes.Client Relations- Acts as the primary point of contact for all levels of client relations and communication.- Cultivates and strengthen client relationships to expand current projects and identify new business opportunities.- Engages with community groups, industry professionals, and other stakeholders/networks to foster valuable connections.- Provides regular updates and reports on client and project status to stakeholders and collaborators. Show less Leadership and Team Development- Collaborate with clients to co-create impactful in-person and virtual development experiences.- Develop a comprehensive Leadership Development Series focused on enhancing effectiveness.- Facilitate engaging sessions and deliver development material to executives and emerging leaders.- Conduct in-depth individual and team interviews to identify challenges and develop tailored solutions.- Create compelling and actionable program materials such as presentations and workbooks.- Elevate clients' digital sophistication by building their brand and enhancing their online presence.- Design development modules and programs, including topics like "Enhancing Your LinkedIn Profile," "Digital Sophistication," "Leading Across Generations: Connecting Five Generations at Work," and "Planning for Effective Phone & Zoom Calls."Executive Coaching- Provide professional coaching services as a certified Marshall Goldsmith Stakeholder-Centered Coach.- Share a Millennial perspective with established executives, using actionable language they understand.- Offer coaching services focused on behavioral change, recognized by others.- Conduct 360-feedback assessments to gather input and develop strategies for improved effectiveness.- Identify clear goals that address performance and focus on underlying problems rather than symptoms.- Create templates, toolkits, and other materials to support the operationalization of developmental change strategies.Strategic Planning- Lead the entire process of IED's Strategic Planning, from development to implementation and evaluation.- Tailor and customize the Strategic Planning process to meet the unique needs and organizational culture of each client.- Cultivate an inclusive and widely-supported Strategic Planning process to ensure buy-in across the organization.- Conduct comprehensive focus groups and surveys, including their development, facilitation, data processing, and reporting. Show less Leadership and Team Development- Collaborate with clients across the Private, Public, and Non-profit sectors, including prominent organizations such as MGM Resorts, LVMPD, and McCarran Airport.- Facilitate engaging and insightful focus groups with participants of all ages, representing diverse backgrounds and locations nationwide.Executive Coaching- Deliver dynamic Executive Development Seminars on strategic planning, leadership, and effective feedback.- Design and conduct specialized Executive Training programs, such as "Leading Across Generations: Connecting Five Generations at Work."- Provide professional Coaching services as a certified Marshal Goldsmith Stakeholder-Centered Coach, guiding executives toward meaningful behavioral change.Strategic Planning- Lead end-to-end management of Strategic Planning Processes, from initial development to successful implementation and evaluation. Show less

  • Managing Partner

    Jul 2024 - now

  • Executive Director

    Jun 2021 - Sept 2024

  • Director, Organization Development & Strategy at Institute For Executive Development

    Jan 2019 - Jun 2021

  • Manager, Organization Development & Strategy

    Jul 2017 - Jan 2019