Experience

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  The home depot

  May 2017 - Mar 2021

  Tool technician

  Helping customers to find a suitable tool for their projectsWorking under a high stress environmentManaging, accepting and handling cashChecking tools on return and performing general repairsPresenting the usage of different tools in Home Depot workshopsWorking at the contractor’s desk, making and fulfilling quotes for big projectsTroubleshooting problems and technical issues with the tool rental system and creating relevant ticketsWork at contractors desk and make quotes and estimates for customers projectsMix Paint for customers according to their requirementsWork in different departments ranging from millwork, Lumber, Building materials, Paint, Hardware. Show less

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  Indian fusion

  Mar 2021 - Apr 2021

  Assistant manager

  Plan, organize, direct, control and evaluate the operations of a restaurantOversee staff training Set staff work schedules and monitor staff performance Control inventory, monitor revenues and modify procedures and prices Resolve customer complaints and ensure health and safety regulations are followed Negotiate arrangements with suppliers for food and other suppliesNegotiate arrangements with clients for catering or use of facilities for banquets or receptions.

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  Omcan

  Oct 2021 - Oct 2022

  Technical assistant & support

  Make phone calls to customer or through email to assist them on their product issues and concerns as per service order or advice.Provide technical assistance to customers over the phone like trouble shooting or recommend other solutions to resolve their technical issues and concerns.Provide customer service representatives and sales representatives assistance on product issues and concerns including parts and technical information.Provide technicians assistance on parts availability and location.Receive returned items from customers and units for repair in SAP.Properly and accurately document Return Authorization in SAP.Safely transfer and move items to their appropriate bin locations.Test demo units before sending them out.Assist in parts picking and serve as checker to ascertain that parts released corresponds to the appropriate Sales order.Communicate with vendors regarding product issues and concerns including manuals, operation and specifications.Operate lift trucks and forklifts as needed.Communicate and resolve issues with internal departments as needed. Show less

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  Accurate concrete works

  Dec 2022 - Apr 2023

  Production engineer

  Oversee production processes and ensure product quality meet ISI standardsDesign and optimize manufacturing processes to improve efficiency and reduce costsConduct regular equipment maintenance and repairs to minimize downtime and maximize production efficiencyCreate and implement production plans and schedules to meet production targetsEnsure compliance with all relevant safety and environmental regulations, including developing and implementing safety protocols and conduct regular safety auditsConduct quality control tests on raw materials and concrete mixes in compliance with project specifications, standards, and codesAnalyze samples and prepare reports detailing the strength, quality, and durability of concrete productsOrder and maintain necessary supplies, equipment and other resourcesIdentify opportunities for continuous improvement, including implementing new technologies and optimizing existing processes Show less

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  Silverbackhd inc.

  Jun 2023 - now

  Production systems engineer

  Oversaw production equipment facilities, managing calibration, adjustments, and maintenance for operational efficiency. Conducted regular maintenance and managed spare parts for production equipment to minimize downtime and enhance equipment longevity. Managed CAD CAM component drawings using company-required software, ensuring accurate and up-to-date documentation. Conducted assessments and implemented adjustments for improved machine performance and optimized riveter machines to reduce instances of damaged rivets. Implemented Six Sigma improvements to enhance production processes, resulting in increased efficiency and quality. Managed Gantry PLC to optimize production processes and enhanced code to increase process speed, improving overall efficiency. Collaborated with external partners to ensure integration of new machinery to enhance the assembly line. Identified and implemented design enhancements to optimize production efficiency and meet evolving industry standards. Served as the technical lead on specifications related to existing and new products, contributing to the successful development and launch of innovative products. Trained personnel on equipment usage, including daily operations, calibration, adjustments, and safety protocols. Show less