Experience

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  Pike place market

  Jan 2002 - Aug 2009

  Sales associate

  Attend roll call in order to select a table for the dayProvide timely customer service and fulfill any customer requestsResponsible for daily reconciliation of orders and cash registerResponsible for maintaining inventoryCreate, set up and take down the daily display

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  University of washington intercollegiate athletics

  Jul 2005 - now

  - Create a vision and direction that will guide the delivery of student academic and learning services with the full commitment from staff, coaches, and students. Ensure student-athlete academic progress, retention, and timely graduation. - Hire, lead, and evaluate 14 full-time academic staff, 50-60 part-time tutors, and part-time student assistants.- Prepare and monitor the annual operating budget.- Ensure student-athletes are provided with academic advising consistent with the requirements for NCAA academic eligibility requirements. Ensure that academic services (tutoring, study table, learning resources) are available for all student-athletes. - Work with each head coach to ensure that academic policies and goals are established for each team. - Serve as primary departmental liaison with campus units, including faculty, for various academic and student service functions. Attend and report regularly to the Advisory Committee on Intercollegiate Athletics (ACIA). - Track and identify improvement plans for Academic Progress Rate (APR) and Graduation Success Rate (GSR) scores. - Execute study abroad, international service trips, and foreign tour academic components.- Facilitate faculty outreach programs annually. - Organize and track Finish Line Degree Completion program.- Develop and execute summer (LEAP) and mid-year academic programs for new admits. - Oversee academic services staff involvement and recruiting presentations for all sports. Assist with recruiting and admission related functions. - Report annually to UW Board of Regents and other faculty committees. - Serve as representative to the Big Ten Academic Directors board and other committees as assigned. - Perform related duties as assigned by the Deputy AD – Student Services/SWA and Vice Provost and Dean of Undergraduate Academic Affairs. - Serve as a member of the ICA Senior Leadership team. Show less • Provide one-on-one general academic advising and career guidance for Men's Crew, Softball and Football student-athletes.• Provide information and advising to prospective student-athletes during recruiting.• Foster student’s understanding of admission and graduation requirements, especially in regards to competitive departments, to facilitate successful realization of academic goals during major navigation. • Assist students in navigating university requirements, policies, technology, software and registration processes. • Promote accountability of each student’s education by guiding them through the university’s course catalog, degree audits, and encouraging the use of MyPlan. • Provide referrals to departmental advisors and other campus resources when needed.• Counsel students on academic warning, probation, and low scholarship on policies.• Assist with devising an academic recovery plan for those applying for reinstatement who have been dropped from the university. • Oversee academic progress and monitor NCAA eligibility of student-athletes in intercollegiate athletics by tracking performance in a comprehensive eligibility spreadsheet of my design. • Conduct meetings with coaches to inform them student-athletes’ progress in current courses, attendance in class, attendance in study table activities, eligibility status and progress toward degree.• Interpret and communicate NCAA rules and regulations to student-athletes and coaches. • Build and maintain relationships with campus departments to support the academic success of student-athletes and serve as a resource to provide information such as practice schedules and NCAA regulations.• Work collaboratively with Student-Athlete Development Coordinator on career planning workshops, networking events, life-skills development, team specific workshops, student-athlete orientation and graduation. • Support learning specialists during our summer bridge program (LEAP) as a facilitator. Show less • Coordinate and facilitate tutoring and weekly meetings with a caseload of “at-risk” student-athletes on softball, men’s soccer and football. Previous to being Director of Football I had the same duties with men’s rowing.• Assess student-athletes’ needs and develop individualized learning plans to promote academic success and independent learners. • Mentor students who are experiencing academic challenges and help them overcome problems that are hindering academic performance.• Develop study skills of student-athletes including time management and organization.• Facilitate the transition from high school to college. • Create academic reports and attend weekly meetings with coaches and academic support staff to discuss academic progress and concerns.• Assist student-athletes and professors in the coordination of accommodations when teams are traveling for competition during the academic quarter.• Travel with teams during crucial weeks of the quarter to facilitate study table and proctor exams. Show less • Serve as a member of the SAAS management team, which oversees the day-to-day operations, policies & procedures of the SAAS unit. • Oversee the day-to-day operations, planning, and execution of comprehensive academic support program for football student-athletes including orientation, academic advising, academic coordination, weekly academic meetings, compiling of academic reports and tracking systems. Serve as the team leader for the academic support team assigned to football including the coordination of weekly prep meetings. • Lead and manage the senior counselor (academic advisor) and academic coordinator working with football including training, development, supervision, and weekly check in meetings. • Ensure the football support staff is providing academic support services (e.g. choice of major, educational opportunities, graduation, academic monitoring, scheduling of tutoring, and transition to college life, and other personal issues related to academic progress) to student-athletes as effectively and efficiently as possible. • Assist with the training and development of any new academic staff. • Coordinate the nomination, completion, and processing of NCAA, Pac-12 and UW quarterly academic awards. • Ensure the academic advisors attend campus-wide advisor meetings, team meetings, and meetings with recruits. Assure that the academic advisors keep abreast of all University undergraduate programs and support services as well as cultivate and develop relationships with University staff and faculty. Show less • Originated and oversee the Purple Passport Program and its annual budget. • Worked collaboratively with campus departments such as the Study Abroad office, Office of Minority Affairs and Diversity, Department of Anthropology, and Department of Classics to create study abroad opportunities for student-athletes. • Organized study abroad programs to French Polynesia, Rome, and Hawaii and a service trip to Costa Rica.• Supervised two of the three groups to French Polynesia and the pilot program to Hawaii.• Managed and reconciled the budgets of all programs. • Since 2012 the Purple Passport Program has sent 78 student-athletes abroad across 19 different sports. • Partnered with outside vendors, Courts for Kids and Sports Camps of America, to create service trips and internship opportunities. • Sought funding from donors in conjunction with the Intercollegiate Athletics Development Department for donations to be a self-sustainable program. Raised $350,000 and started an endowment fund. Show less Responsible for managing the Student-Athlete Management System (SAMS)Responsible for training new hires and staff in using SAMSResponsible for scheduling over a thousand tutor/student-athlete appointments a quarter and ongoing schedule changesAct as a liaison between Academic Coordinator's and tutors and between tutors and student-athletesProvide administrative support to the Counseling/Tutoring Services Coordinator of Student-Athlete Academic ServicesCoordinate events such as Meet Your Tutor Night, Annual Tutor Awards Banquet, and quarterly events, which serve about 300 people including faculty, coaches, tutors, and student-athletesOversee and work with a tutor pool and staff of up to 100 hourly employeesCreate budget reportsManage timesheets and payroll Show less

  • Associate Athletic Director for Academic Excellence

    Apr 2024 - now

  • Academic Advisor

    Sept 2010 - Jan 2025

  • Academic Coordinator

    Jan 2009 - Jan 2025

  • Assistant Athletic Director - Football Academics

    Jan 2021 - Apr 2024

  • Director of Football Academics

    Aug 2017 - Jan 2021

  • Assistant Director of International Programs

    Sept 2015 - Aug 2017

  • Program Assistant of SAAS Tutorial Services

    Jul 2005 - May 2010
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  University of washington psychology department

  Sept 2008 - Dec 2008

  Peer tutor

  Held review sessions twice a weekAttended weekly meetings with fellow teacher assistants and the professorSupported struggling students with extra office hoursAssisted the professor during lecture and helped her set up materials before lecture

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  Taro roots foundation

  Jan 2009 - Jan 2021

  Director of operations

  Coordinate academic/football clinicsResponsible for grant writing and donation requestsKeep records of all financial transactionsRecruit volunteers

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  University of washington

  Sept 2009 - Jan 2010

  Recruit and manage Guest Services' staffAttend weekly meetings with Event Management staffAssist Event and Operations Manager during game days

  • Graduate Student, M.Ed.

    Jan 2009 - Jan 2010

  • Intern, Football Guest Services Manager

    Sept 2009 - Dec 2009