Experience

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  American express

  Apr 2007 - Feb 2015

   Collaborate with stakeholders to capture voice of the customer / business verbatim and translate into project success metric. Encapsulate project goal, expected benefits, project team, in scope areas & plan in project charter. Conduct brainstorming sessions as a part of requirement gathering process to create business requirement document.  Map “As-Is” process to identify gaps and propose “To-Be” process highlighting the benefits. Work closely with technology partners to drive process optimization & automation opportunities.  Track and highlight all issues from beginning until closure by reporting out the project progress at a regular frequency and highlight challenges ( if any). Driving implementation & adoption of automation opportunities by arranging solution walkthroughs or demos for the end user fraternity.Projects Designing & publishing of global HR scorecards for International Market centres reporting out vital metrics pertaining to Talent Acquisition, Attrition, Job Movement etc. Conducted User Acceptance Testing (UAT) of the automated global HR scorecards & other automated HRIS reporting tools. Developing Workforce Analytics report using Business Insight Advanced (BIA). Hands on experience of testing automated IBM Cognos reports on Hewlett Packard Quality Center (HPQC).  Actively involved in setting up Global HR Shared Services & transitioning key HR processes a Partnered in transforming HR processes & consolidating as One India standardised processes. Design & launch of “One India HR Scorecard” – A one of its kind standardized & metricized HR reporting construct at a PAN India level.  Designed & prepared a “Knowledge Guide” – a resource for knowledge dissemination on in-house HR standardised processes to ensure business continuity. Show less

  • Human Resources Executive

    Apr 2007 - Feb 2015

  • Human Resources Executive

    Apr 2007 - Feb 2015
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  Campk12

  Sept 2020 - Dec 2021

  Online coding instructor

   Design training module on Game development & App Development for students in the age group (6-18 years). Imparted training sessions on advanced programming modules (ML/NLP) to young minds. Awarded “Platinum badge” on basis of teaching skills, demo conversion and customer feedback.

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  Mr & mrs cloud pty ltd.

  Jan 2022 - now

  Lead authorized salesforce instructor

  - Lead Authorized ADX-201 Salesforce instructor- Delivering corporate trainings on Essentials for New Lightning Experience Administrators -Salesforce - ADX-201 module.