Experience

• 

  Giant food stores, llc

  Mar 1992 - Nov 2012

  Assistant store manager

  Responsible for training and implementing new ordering and inventory systems in our Perishable Departments for 12 stores with upwards of 200 for each store. Implement department manager training for store associates who qualify. Throughout my tenure I have held positions of store management including but not limited to; Customer Service Manager, Non-Perishable Manager and Perishable Manager. I have also held the responsibility of Perishable Shrink Captain for District 71 of Giant Food. Responsible for Recruiting qualified employment candidates and conducting orientation for new stores which opened in the district of my coverage. Responsible for day to day store operations focusing on the Front End, File Maintenance, Billing, Receiving and Cash Office.Work with employees to establish and meet job requirements, company and department sales and productivity goals. Ensure proper use of labor scheduling and proper departmental coverage. Facilitate recruitment and training programs for all associates to develop a diverse and qualified workforce. Identify potential management candidates and develop them thru company’s Associate Modular Training Program. Responsible for community relations and outreach programs for store. Evaluate and provide feedback on employee performance. Analyze turnover rate and causes, implement program to decrease numbers. Manage time and attendance, absentee and tardiness programs in compliance with employment laws and union contracts. Supervise pricing maintenance employees to ensure that we adhere to pricing policies and integrity. Responsible for conducting store audits and ensuring that the store is in compliance with all government, safety, and internal audit policies. Fielded all customer compliments and complaints. Accountable for ensuring that all cash office counts were balanced daily and weekly. Ensured that cashier performance evaluations were done in compliance with Shrink Tax Program and DM2 reports Show less

• 

  Earth crafters inc.

  Sept 2014 - Oct 2018

  Project coordinator
• 

  Fiber technologies inc

  Oct 2018 - Jun 2022

  • Project Coordinator

    Oct 2018 - Jun 2022

  • Project Support Coordinator

    Oct 2018 - Jun 2022
• 

  Empress property management

  Jul 2021 - now

  Association manager