Experience

• 

  Mission of mercy hospital and research centre

  Oct 2004 - Feb 2006

  Hospital administrator

  To look after the entire Administration of this Kolkata based 180 bed hospital in addition to handling Projects. Was in the core group of Hospital turnaround.

• 

  Ttk healthcare tpa pvt ltd

  Feb 2006 - Oct 2009

  Sr manager operations

  Managing both Bangalore and Mumbai Claims and Enrolment operation for the health insurers in addition to managing CRM function for the private insurers for Mumbai.

• 

  Pnb metlife india insurance co. ltd

  Oct 2009 - Aug 2021

  Life and Health Claims Process Management, Business Process Transition, Claims Automation , Business Process Mapping, Managing International Projects , Approval and Asessment , Reinsurance Management, Claim Analytics, Product and Process Sign off, Regulatory and Compliance Reporting, Grievance Management, Team Management, Quality Management, Vendor Management. Death and Health Claims Process Management, Claims Automation , Business Process Mapping and outsourcing, Approval and Asessment , Reinsurance Management, Claim Analytics, Regulatory and Compliance Reporting, Grievance Management, Team Management, Quality Management, Vendor Management.

  • Chief Manager Claims

    Apr 2015 - Aug 2021

  • Senior Manager Claims

    Oct 2009 - Mar 2015
• 

  I3 consultancy services pvt. ltd

  Aug 2021 - Oct 2021

  Project lead

  Team management, HR process delivery to the clients.

• 

  Munich re

  Nov 2021 - now

  Facultative claims consultation, Industry training, product designing, Claims Analytics #Insurance # Claims # Consulting #Process Management

  • Sr. Claims Specialist ( Life & Health)

    Jul 2023 - now

  • Sr. Claims Consultant

    Nov 2022 - Jul 2023

  • Claims Consultant

    Nov 2021 - Nov 2022