
Timeline
About me
Empathetic Fiduciary & Mediator | Specializing in Probate Cases & Special Needs Trusts | Passionate about Family Dynamics & Financial Integrity | Certified Licensed Professional Fiduciary #1262, PFAC & PASD Member
Education

California state university, fullerton
-Fiduciary
University of california san diego
1998 - 2001Bachelor's degree cultural anthropology
Experience

Parkside properties, llc
May 2000 - Jan 2019OwnerI've managed properties for over 20 years and it's provided me with the invaluable experience to be able to fearlessly confront unexpected problems quickly and efficiently, and the opportunity to engage with a multitude of personalities. It has taught me the importance of developing a strong attention to detail, project management and time management skills.As a property manager, I have: • Assisted in the sale of four rental properties in San Diego and Arizona since 2016.• Worked with a property manager to manage my own rental property of 3 units in Normal Heights. • Used MS Office to manage my rental properties.• Coordinated and participated in extensive remodeling efforts for several units.• Handled the long distance sale of a property in Arizona. Show less

Florabella, inc.
May 2002 - Apr 2019Owner/operatorFor 17 years, I was the owner of Florabella, a community mainstay based in University Heights. Serving thousands of clients, I was invited to humbly participate in the most private and personal moments of many lives, from births to weddings to funerals and celebrations. My success relied not only on my skills as a floral designer but also on my ability to establish trust and make sure my clients knew they could count on me to deliver what they asked for accurately, beautifully and timely. Florabella also had a solid foot in the extended San Diego community as the principal florist to many well known firms and institutions including the San Diego Chargers (2005-2016) and the San Diego Padres. I sold my beloved business to a local florist in Coronado in order to pursue becoming a fiduciary and bringing that level of customer service and trust to a new audience of clients.As a small business owner I have:• Met with potential new clients as an integral part of my responsibilities.• Drawn up contracts for brides, events, conventions and new corporate clients.• Managed a team of employees to execute orders and events.• Provided verbal and written communications to banks, financial institutions, insurance agencies, CPAS, property managers and corporate clients.• Reviewed and processed all creditor's claims and invoices for payment.• Handled bill pay and bookkeeping responsibilities using Quickbooks.• Handled all aspects of preparing Florabella's annual tax return.• Attended NACE (National Association of Catering and Events) functions. Show less

Freelance
Aug 2009 - nowMental health support servicesFor 12 years I have been the primary support for a family member with Bipolar Disorder. In this role I have provided extensive support services as a Representative Payee as well as navigating repeated episodes of hospitalization, County disability services, medication management, bill paying, transportation and related supportive activities. I was also responsible for setting up a Special Needs Trust to ensure the continuation of future support.

Susanna p. starcevic fiduciary services
May 2019 - nowProfessional fiduciaryAfter selling my flower shop in 2019 I began working with and learning from my mentor, Susanna Starcevic, who is an experienced fiduciary with a broad and varied client base. My work and assistance allows her to focus her attention on the most complex aspects of each case. I enjoy meeting potential clients to show them how I can help them overcome their challenges, and the feeling of ‘detective work’ the role provides, using a natural perseverance and tenacity to locate and identify often overlooked or forgotten assets. I also appreciate the heart work of the matter - the opportunity to work so closely with clients and their loved ones, assisting them in often very stressful times.Duties include: • Identifying and cataloging inventory.• Marshalling, collecting and insuring assets.• Making distributions to beneficiaries.• Resolving disputes between beneficiaries regarding distribution of personal property.• Ensuring the safe and secure shipment of personal items to beneficiaries.• Calling and writing letters to banks, financial institutions, insurance agencies, attorneys, CPAs and realtors to resolve multitudes of issues.• Reviewing and processing creditor's claims and invoices to ensure bills are paid on time each month.• Compiling and delivering required documents for completion of timely tax returns.• Reviewing documents and following-up on paperwork to monitor trust and estate assets.• Assisting in the preparation of selling real and personal property.• Coordinating in-home care providers. Show less

Ss fiduciary services
Aug 2021 - nowProfessional fiduciary• Client Management: Managed up to 14 clients concurrently, responsible for overseeing $5 million in assets.• Specialization in Probate Cases: Expertise in managing estates, particularly in complex family dynamics and conflict resolution.• Real Estate Expertise: Proficient in selling properties, from preparation and clean-out to closing deals, ensuring maximum value for estates.• Asset Management: Experienced in asset liquidation, including setting up professional appraisals and selling assets, with a focus on optimizing estate value.• Special Needs Trusts Advocate: Skilled in protecting beneficiaries from financial vulnerabilities and ensuring compliance with government regulations to preserve the continuation of receiving public benefits.• Mediation and Conflict Resolution: Adept at being a mediator in challenging situations, fostering peace and understanding.• Professional Integrity: Committed to honesty and ethical practice in all fiduciary responsibilities with a belief in the importance of understanding individual stories and backgrounds in financial management.• Continuous Education: Dedicated to ongoing learning, adhering to California's stringent fiduciary standards.• Customer Service: Offering additional availability and open communication outside of typical business hours to ensure client needs and concerns are addressed promptly and thoroughly. Show less
Licenses & Certifications
- View certificate

National certified guardian
Center for guardianship certificationJun 2021 - View certificate

Certificate in professional fiduciary management for trustees
California state university, fullertonSept 2020 - View certificate

Certificate in professional fiduciary management for conservators
California state university, fullertonDec 2020
Volunteer Experience
Fundraiser
Issued by StandUp for Kids-National on Jan 2010
Associated with Sarah Severance NewsteadOffice Staff
Issued by San Diego Youth Services on Jan 2015
Associated with Sarah Severance Newstead
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