Experience

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  Bharat sanchar nigam limited

  May 2016 - Jun 2016

  Summer intern

  • Got trained on “operations of mobile transmission in GSM, WLL and Broadband” and worked on customer feedback interface during summer internship project.

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  Phronesis partners

  Jan 2017 - Jul 2017

  Market research associate

  • Identified right respondents mostly C level and mid-level executives in North America and Europe through secondary research• Administered over 700 interviews with CEOs and CFOs and persuaded them to share their insights on technology, market, politics and other factors that affect business environment• Conducted CATI (Computer Assisted Telephonic Interviews) for gathering primary data, helping clients make effective decisions• Worked on global projects like Gartner CMO spend survey, IDC IOT forecast and projects from clients like EIU and KPMG Show less

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  Treebo hospitality ventures

  Sept 2018 - May 2019

  Property auditor & talent development trainer

  • Working part time on a live project with Treebo hotels as a Property Auditor & Talent Development Trainer.• My work entails conducting 70-point checklist audits at Treebo properties across Indian cities and giving them feedback on how to improve customer experience and elevate their business.• Training personnel so as to ensure quality standards are met.

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  Maruti suzuki india limited

  Apr 2019 - Jun 2019

  Marketing intern

  • Compared performance of arena dealerships with respect to customer service within the company/competition by performing mystery audits in 24 dealerships in Delhi/NCR region and submitted a detailed graphical report• Formed a 41 point CDI (Customer Delight Index) for gathering and comparing data from customer feedback forms • Observed SOPs (Standard Operating Procedures) for quality through a checklist.• Recommended a cost effective method of crowdsourcing of mystery/ quality audits to ensure dealers provide the best customer experience Show less

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  Jio creative labs

  Jul 2020 - Sept 2020

  Content strategy intern

  • Designed integrated marketing campaigns for top global consumer and technology brands• Researched and developed social media content strategies, brand integration strategies and intellectual properties of the brands

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  Itc limited

  Oct 2020 - May 2022

  Area manager

  ● Lead a team of 8 area executives to ensure achievement of sales and distribution objectives for the entire state of Punjab● Handled 50 distributors and 120 stockists clocking monthly business of around ₹ 40 crore through a team of 232 salesmen and tracked their effectiveness with regards to availability of funds and achievement of deliverables● Planned and implemented brand inputs to maximize sales across categories with optimized budgets● Effectuated various new product launches, promotional activities and customer engagement activities● Developed channel partners to ensure adequate market reach, speedy settlement of claims and achieve healthy ROI● Leveraged technology to Implement innovative tracking and ordering mechanism to achieve effective trade loyalty programs through emphasis on relationship building with key accounts for business growth● Continuously acquired understanding of FMCG industry including trade/consumer behavior of Personal Care, Foods, and Cigarette customers to enable development of effective plans, processes and work practices Show less

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  L'oréal

  May 2022 - now

  ● Identifying and Driving Opportunities in Sales, Merchandising, Trademarketing in Beauty and Cosmetics segment for (GT+MT) channels in J&K, Himachal Pradesh and Chandigarh tricity for key brands (L'Oreal Paris, Maybelline NY, Garnier)

  • Manager - Sales

    Jan 2023 - now

  • Assistant Manager - Sales (ASM)

    May 2022 - Jan 2023