Kearsten Nayman

Customer Service Staff

182 followers

Huntsville, Alabama, United States

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Timeline
About me
Technical Program Manager at Navy Federal Credit Union
Education
- Pensacola State College
  2016 - 2018
  Associate of Arts - AA Law
- Colorado State University Global
  2022 - 2024
  Bachelor of Science - BS Marketing
Experience
- Publix Super Markets
  Jul 2011 - Jan 2016
  Customer Service Staff
- Navy Federal Credit Union
  Nov 2015 - now
  - Technical Program Manager
    Aug 2023 - now
  - Communications Program Manager
    Mar 2023 - Aug 2023
  - Project Manager II - Enterprise Transformation Office
    Jan 2022 - Mar 2023
  - Project Manager - Digital & Contact Center Communications
    Mar 2020 - Jan 2022
  - Project Coordinator - Contact Center Communications
    Feb 2019 - Mar 2020
  - Supervisor - Contact Center Operations
    Oct 2017 - Feb 2019
  - MSR IV - CCO Fraud
    Jul 2016 - Oct 2017
  - MSR I - Account Services
    Nov 2015 - Jul 2016
Licenses & Certifications
- Data Visualization in Tableau
  Cornell University
  Jan 2024
- Certified ScrumMaster (CSM)
  Scrum Alliance
  Feb 2020
- Certified Change Practitioner
  Prosci
  Feb 2021
- SAFe 5 Agilist
  Scaled Agile, Inc.
  Feb 2022
- Certified Scrum Product Owner (CSPO)
  Scrum Alliance
  Dec 2020
- Design Thinking & Innovation Specialization
  UVA Darden Executive Education & Lifelong Learning
  Sept 2020
Honors & Awards
- Awarded to Kearsten Nayman
  Sustained Superior Performance Navy Federal Credit Union Dec 2022
- Awarded to Kearsten Nayman
  Sustained Superior Performance Navy Federal Credit Union Dec 2021
- Awarded to Kearsten Nayman
  Sustained Superior Performace Navy Federal Credit Union Dec 2020
- Awarded to Kearsten Nayman
  Sustained Superior Performance Navy Federal Credit Union Nov 2019
- Awarded to Kearsten Nayman
  Sustained Superior Performance Navy Federal Credit Union Nov 2017