Experience

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  Logic square private limited

  Jul 2019 - Apr 2024

  Desktop support engineer

  Provided comprehensive desktop support, swiftly resolving hardware and software issues to minimize downtime.Managed VMware virtualization for seamless operation of virtual desktops and servers.Developed PowerShell scripts to automate tasks, boosting system efficiency.Led IT asset management, optimizing resource allocation through accurate inventory records.Implemented and maintained Mobile Device Management for secure mobile device administration.Delivered remote support to off-site employees, resolving issues through effective communication and troubleshooting.Spearheaded endpoint security, proactively safeguarding the organization against potential threats.Collaborated in deploying new technologies, ensuring successful integration into IT systems.Conducted regular end-user training sessions, promoting effective technology use and adherence to security best practices.Played a crucial role in planning and executing IT infrastructure upgrades with minimal disruption.Maintained updated documentation for support processes, troubleshooting, and system configurations, fostering knowledge sharing within the team. Show less

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  Logic square private limited pune

  Jul 2019 - Apr 2024

  Desktop support engineer
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  Yalamanchili software exports (p) limited

  Sept 2024 - now

  Cloud engineer

  Experienced Cloud Engineer with 5+ years of expertise in designing, implementing, and managing scalable, secure, and reliable cloud-based solutions. Proficient in cloud architecture, automation, DevOps practices, and troubleshooting. Strong hands-on experience in public and hybrid cloud platforms, ensuring optimized