シルパ ラヤプロル Shilpa Rayaprolu

Experience

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  Firefly Creative Studio Pvt Ltd

  Dec 2015 - Mar 2016

  Artist
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  Prime Focus World

  Jun 2016 - Feb 2018

  Production Coordinator

  My responsibilities include coordinating with different departments & ensuring tasks are done on time, reporting the progress to higher ups, preparation of process reports, handling escalations also talking to international clients.• Gathered and created complete project data which resulted in better project management which was used in better understanding to classify, categorize important tasks which resulted in smooth project deliveries without any Service Level Agreement miss in any of the projects. Show less

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  Teleperformance

  Mar 2019 - May 2020

  Japanese Language Expert

  Worked for Google as a client. The role includes evaluation of Japanese Websites, Proof Reading of Japanese documents, Japanese Transcription, validation of google maps, behavioral validation of google search to similar commands, google translate & many other Japanese processes in machine learning environment. Also worked on few other English processes like image description.

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  Amazon

  May 2020 - Sept 2021

  The role included evaluating & investigating complaints against sellers & took action on Sellers Product Detail Page & Products based on the violation.• Worked on multiple ad-hoc tasks as a Point of Contact which includes updating of SharePoint, Overtime Hiring, Maintaining Team Shrinkage, sending multiple leave tracker reports, sending team data to manager Worked on multiple processes in MBO the role included evaluation of Japanese reviews & comments & classifying them accordingly.• Performed deep dive on Sellers Behavior like checking Seller Violation, blocking or reporting the sellers to the managers which helped in lesser seller violations & keeping fraudulent sellers out.

  • SPRO Investigator - Japanese

    Nov 2020 - Sept 2021

  • Business Operations Specialist JP

    May 2020 - Nov 2020