SHAMEEM PALAKKAL

Experience

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  Sify Technologies Limited.

  Jan 2019 - Sept 2021

  Network Engineer

   Maintain accurate records of completed and pending jobs using Manage engine ticketing tool. Diagnoses and resolves technical hardware and software issues. Cisco Networking, Routing and Switching. Installing, configuring and troubleshooting RF hardware’s. (Sify smac2, smac3 and Radwin). Installing, configuring and troubleshooting hardware peripherals such as a printer, router, and other network devices. Manage and monitor all installed systems and infrastructure. Provide and install, test, boost, maintain, and fix various telecommunications equipment, such as satellite, voice, data, and network, at telecom sites. Provide technical guidance and recommendations to resolve business problems. Ensure network connectivity throughout a company’s LAN/WAN infrastructure. Perform network maintenance and system upgrades including patches and security configurations. Configure and install various network devices and services (e.g., routers, switches). Performed hands-on administration, monitoring, and troubleshooting of system and local network infra, resulting in optimum performance and minimum downtime. Installation, Configuration, Assembling, Troubleshooting and maintains of PCs. General telephone, DSL set up support and assistance. Installing/configuring PC hardware and software Troubleshooting LAN and internet connections. Troubleshoot MPLS network issues within an organization or at the client site for reduced downtime and improved availability. Installing and maintaining wireless network Devices (Access Point). Voir moins

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  ICS Technologies

  Jan 2022 - Jan 2024

  Network Engineer

  • Ruijienet Networking, Routing and Switching• Installing and maintaining wireless network Devices (Access Point)• Providing on-site physical and virtual support of technology infrastructure• Design and implement WLANs and other wireless networks.• Devise and support radio frequencies (RF) link performance, reliability, and quality.• Monitor performance and ensure system availability and reliability

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  E& UAE

  Oct 2024 - now

  Customer Solutions Specialist