Shabeer Khan

Experience

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  Niranjan Systems

  May 2006 - May 2007

  System & Network Support Engineer

  • Operating system installation and basic configuration on workstations.• Managing various anti-virus software’s.• Installing Client OS like Win2000 professional, Win XP professional through Imaging Software.• Installation, configuration and troubleshooting of routers and switches. • Administration & maintenance of the workstations & peripherals like printers and scanners.• Processing end-user requests and problems relating to the PC’S and to the network as a whole.• Day to day Maintenance and troubleshooting network, hardware and software problems. Show less

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  EITC-Du Telecom

  Dec 2007 - Oct 2011

  Network Engineer

  • Activation of Internet,TV and Voice services for residential and enterprise customers.• Monitoring & Troubleshooting network which having Internet, TV and Voice Service.• Supporting distribution layer and access layer issues.• Supporting the Field Engineers for access port/ internet issues.• ADSL Configuration Using Packet Front.• Configuration of Vlan, trunking and spanning tree in CISCO switches.• Monitoring network port capacity.• Providing HMC services such as Messaging, Web space hosting and Data hosting.Configuring and troubleshooting the following network resources and devices:• ASR ,CISCO, MSAN and GPON.• 3COM STACK 4400 Switch.• I3 Micros and Tilgin Modems [182, 292,452, and HG Series].• LE38 WWP-SFP & LE43 WWP Switches.• Mediatrix 1124, 1104, 1102 Voice Gateway.• Marconi and Nortel Softswitch for the phones.• MS IP TV and Tandberg ITTV Video portal.• Lucent Vital QIP IP Management System.Support customers in solving advanced Internet Issues, that including:• Public IP Customers.• Customers who use VoIP.• Customers who have a wireless / Broadband routers.• Customers who face slow Internet. Show less

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  Du

  Dec 2007 - Oct 2011

  Network Engineer
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  Harkand group

  Oct 2011 - May 2014

  System & Network Administrator

  • Ensured that all the systems including Desktop, Laptop, servers, printers, email, internet, V-SAT system in vessel are up and running for 24x7 uptime.• Day-to-Day support on Windows Server and backup/restoration.• Perform regular and on-demand system backups and recoveries, testing new software, windows patches, configuring applications.• Proactive monitoring of all servers, applications and services using a combination of tools to ensure high availability.• Server administration including Domain Server, Exchange Server,File server & Mail Marshal• Creation, Deletion, moving of mailboxes• Managing mailbox contents• Managing mail enabled mailboxes, contacts, distribution groups.• Creating and managing public folders• Managing mailbox databases.• Managing File Server, Permission and script running.• Assigning Access Permission to groups as per requirements• Install desktops, servers, Laptop, network hardware, OS and related application software.• Troubleshoot and resolve network, connectivity, telephone system, server and OS issues.• Black Berry Enterprise Server (BES) Administration.• Managing Forti Gate firewall, Creation group, restricting the access for inbound and outbound connections, monitoring.• Antivirus administration and maintenance(F-Secure)• Planning and implementation of VPN solutions. Setting up and providing remote access to network resources from home and permanently remote locations.• Printer administration and maintenance.• Responsible for all software licenses including operating system.• Backup of database, files, data on tape library.• Administration and maintenance of IT assets.• Administration of procurement of IT peripherals and consumables.• Implementation of IT policy for mails and internet usage in vessels• Provide proactive technical support and problem resolution using trouble ticketing, communication techniques.• Active participation on any campaign and training arranged by company Show less

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  Takeda Pharmaceuticals

  Jan 2014 - Jan 2014

  IT Engineer
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  Etisalat UAE

  Aug 2015 - Mar 2017

  Engineer
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  Fitness First Middle East (Landmark Group)

  Apr 2017 - now

  Assistant It Manager