Jithinraj S S

Experience

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  Mu Sigma Inc.

  Jan 2012 - Aug 2012

  Program Analyst

  Responsibilities include Translate Database Management System skills into generating reports using Excel VBA and Business Models. Find Business opportunity based on Consumers, Competitors, Sales information and Market based Business Growth•Database management and maintenance

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  CSB Bank Limited

  Jan 2016 - Aug 2021

  Branch Operations Manager

  ➢ Handling of day to day operations at the branch by optimal utilizationof available resources.➢ To control all branch operations like Joint Custodian, LockerMaintenance, Cash Management, Document Management.➢ Resolving all audit related issues and compliance of audit reports.➢ Identifying, managing and recording loss events or breaches andundertake root cause analysis of such events and take correctivemeasures on time.➢ Preparation of different reports and MIS on daily, weekly, monthlyand quarterly basis and circulating the same to different verticals ofmanagement from time to time.➢ Developing healthy relationship among team members, sales, credit,forex sections for smooth functioning of the branch.➢ Providing training related to products and services to the branchstaffs.➢ Login, underwriting and disbursement of retail loans and monitoringof post disbursement activities.➢ Managing the branch team to achieve CASA, Gold, Retails and Third-Party Products.➢ Attending the customer queries and resolving the same within the TATand maintaining MIS on the same.➢ Managing On-site and Off-site ATM – Cash loading, resolving technicalissues, maintaining reports of cash hits and implementing plans forincreasing cash hits.➢ Alternate channel penetration through branch team. Show less

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  Equitas Small Finance Bank

  Nov 2021 - Oct 2022

  Deputy Manager ( Service & Operations )
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  CSB Bank Limited

  Nov 2022 - Dec 2023

  Senior Manager Internal Audit
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  Fincare Small Finance Bank

  Jan 2024 - now

  Regional Operations Manager