Ross Andrew

Experience

• 

  ReAssure

  Jun 2010 - Oct 2017

  - Agile (Scrum & Kanban)- Stakeholder & SME workshops- Production of System Specs using UML- Test and strategy documentation- SQL/data retrieval and interrogation Planning and Resource lead.- Design and implementation of tracking and performance metrics- Incident management (investigation, feedback and root cause analysis)- Lead for planning and integration of numerous regulatory and business changes- Forecast and resource planning- Team leader - Checking/authorisation across Life & Pensions books and products- Training/feedback across Customer Services- Department SME for projects and products- Occasional Team Leader and Project Lead- Continuous process improvement- Oracle Business Intelligence - Back office Life & Pension admin (including DC and DB pensions)- New joiner training and supervision- Department SME

  • Business Analyst

    Apr 2017 - Oct 2017

  • Senior Analyst

    Aug 2016 - Apr 2017

  • Quality Assurance Analyst

    Dec 2014 - Aug 2016

  • Life and Pensions Administrator

    Jun 2010 - Nov 2014
• 

  Phoenix Group

  Nov 2017 - now

  Senior Technical Analyst

  Product Review Data & MI Lead.- SQL, Power BI, Excel and Oracle Business Intelligence- Retrieval, transformation and analyse of large datasets across various organisations and systems- Dashboard and report building- Regulatory test support, analysis and delivery- Report design, writing and delivery