Syed Anwar

Experience

• 

  The Gateway Hotel & Resorts

  Oct 2021 - Dec 2021

  Human Resources Intern

  Completed a project on Recruitment and Selection. Understood about the selection procedure and the candidates were selected based on their skills. Took messages and provided information about companyprocesses, hours, and requirements. Collected data from the employees whether they are satisfiedwith the process. Worked on projects using knowledge gained in classes to put together recommendations for issues. Findings were identified about how the process is done.

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  Amazon

  Apr 2022 - May 2022

  Transaction Risk Investigator
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  Amazon

  Dec 2022 - Feb 2023

  Transaction Risk Investigator

  As an investigator I worked with the seller fulfilment service department where I had to deal with Merchant Fulfilled Network  Dealing with investigations of seller's category and knowing it's performance  Handling the Valid Tracking Rate and to download the VTR report from the seller central and continue with the investigation  To validate the tracking ids from the carrier website and checking if the given information of the transaction in the report is valid or not  Reviewing and resolving the technical cases by working on platforms which are supported with guided workflows  Take complete ownership in resolving the cases Show less

• 

  Keka HR

  May 2023 - now

  • Product Adoption Specialist

    Mar 2024 - now

  • Customer Success Manager

    May 2023 - Apr 2024