Deep Enrich
Xavier Barria
Retention Specialist
1000 followers
Panama
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About me
Global Service Manager Sr Analyst
Education
Instituto Fermin Naudeau
2007 -High School
Universidad del Istmo, Panama
2018 - 2021Business Administration and Management, General
Experience
Sitel
Dec 2010 - Jul 2012Retention Specialist
EGS - Expert Global Solutions
Dec 2012 - Jul 2014Customer Service Representative
Dell Technologies
Jul 2014 - nowService program management Advisor
Mar 2023 - nowService Program project Manager
Jun 2021 - nowCustomer care Senior Analyst
Nov 2018 - Jun 2021Sales Support Senior Analyst
May 2018 - Nov 2018Customer Care Analyst
Sept 2016 - May 2018Senior Customer Care Representative
Jul 2014 - Sept 2016
Licenses & Certifications
ITIl V4 Foundation
AXELOS Global Best Practice
Scrum master
Scrum AllianceJul 2022
Languages
- enEnglish
- spSpanish
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