Deep Enrich
Parvati .
Associate
1000 followers
Gurgaon, Haryana, India
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About me
Network Engineer @Zensar Technologies|| CCNA R &S || Ex-IBMer || Ex-BT
Education
Network bulls
2019 - 2019Ccna ccnp
Sri Sai College of Engineering and Technology, Badhani, Pathankot
2015 - 2019Bachelor of Technology ece 7.6
Experience
BT Group
Nov 2019 - Jun 2022Associate
IBM
Jun 2022 - Jan 2023Lead TelecommunicationAllocating tickets to the team using excel.• Successful at removing IP and Transport circuit, cleaning network, accessing various equipment and reclaiming IP addresses. • Develop SOPs and guide to assist team and new hires in the disconnect process work. • Handle and resolve escalations to expedite disconnects that meets customer request and timeline. • Network Alarm monitoring, timely notification and cordinating with the concerned team for raising Trouble Tickets
Zensar Technologies
Apr 2024 - nowNetwork Engineer
Licenses & Certifications
- View certificate
Influencing Others
LinkedInOct 2021
- View certificate
Business Etiquette: Phone, Email, and Text
LinkedInFeb 2022 - View certificate
Cisco CCNA (200-301) Cert Prep: Network Fundamentals and Access
LinkedInSept 2021 - View certificate
Building Resilience
LinkedInAug 2021 - View certificate
Time Management: Working from Home
LinkedInFeb 2022 - View certificate
Project Management Simplified
LinkedInDec 2021 - View certificate
Agile Foundations
LinkedInAug 2021 - View certificate
Google Cloud Platform for Enterprise Essential Training
LinkedInJan 2022 - View certificate
Communication Foundations
LinkedInJul 2021
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