Veronica Rendina

Experience

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  Ob- Gyn Associates, Inc

  Jul 1996 - Aug 2000

  Office Manager

  Ran day-to-day operations of busy private practice. Scheduled surgical procedures, completedinsurance authorizations for payment of services, oversaw OSHA regulations compliance and daily billing. Headed coordination of doctor conferences, office protocol management, and telephone triage of emergency calls.

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  Roger Williams University School of Law

  Sept 2001 - Dec 2001

  Research Assistant

  Assisted in preparation of a children’s book on Sandra Day O’Connor. Researched biographicalinformation on the subject and brainstormed for the actual interviewing of the Justice. Researched applicable case law and summarized issues law for first year legal methods course.

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  David Oliveira, Esq

  Jan 2002 - May 2003

  Law Clerk

  Performed legal research for solo attorney specializing in complex civil litigation including Medical malpractice, personal injury and construction defense. Prepared for litigation, mediation and arbitration. Drafted mediation statements, responses to motions, complaints, demand letters, and discovery. Assisted in acquiring expert witnesses, prepared deposition lists, drafted appellate brief, interviewed clients and maintained document files.

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  Law Firm of Thomas A. Tarro, III

  Aug 2003 - Apr 2004

  Associate Attorney

  Performed legal research for small civil litigation firm specializing in complex business litigation andmedical malpractice. Conducted extensive client interviews, prepared discovery, prepared medicals records and documents for litigation.

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  Baluch, Gianfrancesco, Mathieu & Alger

  Apr 2004 - Jan 2007

  Associate Attorney

  General civil practice including insurance defense, personal injury, contract, municipal and businesslaw. Handled individual case load including preparing files from initial meetings with clients,settlement negotiations, instituting litigation, discovery, motion practice, alternative dispute resolution and trial.

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  Paul Mitchell

  Jan 2007 - Jan 2013

  Director of Operations

  Chair team meetings to review compliance, business models, goals and challenges. Train team on policy and procedure in line with company mission. Coach and conflict resolution.Recruit and hire new talent. Responsible for mentoring admissions team with aggressive and effective sales strategies to effectuate business growth.Directed the overall implementation of the systems and programs that sustain the businessand culture and developed the organization through active coaching, advising and mentoringof the team. Responsible for talent recruiting, hiring, and training, as well as organizationdevelopment communication. Administered performance management coaching and made policyrecommendations and changes. Maintained salary and benefit records. Lead and trained all teambuilding exercises and handled all aspects of employee relations matters. Show less

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  Law Office of Veronica A. Rendina, Esq

  Jul 2007 - Jan 2017

  Attorney At Law

  General civil practice including personal injury, contract, municipal and business law. Solo, part-time.practice caseload of hand-selected cases including preparing files from initial meetings withclients, settlement negotiations, instituting litigation, discovery, motion practice, alternative dispute resolution and conflict referrals.

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  Aveda Institute Rhode Island

  Feb 2013 - Jan 2017

  Director of Operations

  Develop and implement program accreditation standards for new post-secondary institution regulated by local and federal regulatory agencies. Develop programs tosustain profitable and efficient systems to comply with federal funding requirements for financial aid monitoring. Develop, implement and insure compliance with regulatory agencies including US DOE,RIBGHE, NACCAS, RIDOL. Chair team meetings to review compliance, business models, goals and challenges. Train team on policy and procedure in line with company mission. Coach and conflict resolution.Recruit and hire new talent. Responsible for mentoring admissions team with aggressive and effective sales strategies to effectuate business growth.Monitor the Finance Office’s collection of payments, overdue balances, vendor contracts, bid agreements, P&L reviews and analysis and projections. Support the Education team with weekly meetings to review lesson plans, curriculum development and classroom inspection to ensure that a quality education product is being delivered to assure quality assurance of the product.Oversee Financial Aid Office compliance with Title IV processing, completing receiving ISIR’s and requesting financial aid awards from third party servicer. Audit functions such as counseling students on financial options including direct loans, processing entrance /exit counseling requesting disbursement requests and transfer wires, posting payments and crediting accounts accordingly. Show less

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  State of Rhode Island

  Jan 2017 - Jan 2019

  Senior Human Resources Business Partner

  At the highest level of expertise, undertake the most complex professional special and/or recurringassignments in the field of general personnel relations.Perform a full range of complex professional assignments in the field of general personneladministration, including implementation of departmental/agency processes for the recruitment, selectionand placement of personnel, the preparation of personnel transaction forms, and the maintenance andupdate of records.Analyze, review, understand and interpret the RI Merit System Act and the RI Personnel Rules; tocommunicate applicable business procedures to departmental personnel, and to identify and rectifypersonnel problems concerning classification processes, salary status, employee status, layoffs,terminations, suspensions, reinstatements, reemployment, leaves, examinations, and other personnelactivities. Show less

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  Rhode Island Executive Office of Health and Human Services

  Jan 2019 - now

  Responsible for planning, directing, and implementing a program of staff development, trainingand continuous quality improvement for all levels of staff.Provide technical assistance to operating officials, supervisors and staff in identifying trainingneeds, planning content of training programs, utilizing training procedures and techniques, developingtraining material and evaluating the results of training.Develop and coordinate In-Service Training Programs as necessary.Coordinate and oversee the department wide Performance Improvement Program which meets orexceeds the requirements of related accreditation standards.Coordinate and oversee the implementation of the departmental wide performance improvementplan.Assess the effectiveness of the department wide Performance Improvement Program through theuse of staff and customer satisfaction surveys, outcome measures, benchmarking and whenever possible,through comparison to other like agencies or appropriate reference data bases.Assure the collection, analysis, publication and use of aggregate data in the development andimplementation of department-wide training and education goals and objectives. Show less

  • Deputy Chief of Staff

    Dec 2023 - now

  • Senior Advisor to Chief of Staff

    Mar 2023 - Jan 2024

  • Chief of Staff Development Training & Continuous Quality Improvement

    Jan 2019 - May 2023