
RAJESH BISWAL
Associate(Pre opening)

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About me
"Enhancing Workspaces and Customer Experience, Leadership in Workplace Management | Skilled in Project Management, Safety Standards & Customer Relations"
Education

Kendriya Vidyalaya
2002 - 2008Higher secondary Environmental Science
Annamalai University
2008 - 2012Bachelor of Science - BS Hotel Managemnt and Tourism AActivities and Societies: Operation Management Food And Beverage Services Food production paring and menu design Front office management Housekeeping service management. POS and finance management Hotel and Establishment Law Hygiene and safety HACCP Level 123
Experience

Hyatt Regency
Oct 2011 - Sept 2013Associate(Pre opening)Serving and take care of guestReport to my assistant manager and update about the outlet.Brand ambassador for the hotel and policies and takes to public.

Grand Hyatt
Oct 2013 - Nov 2015Team Leader(Pre opening)All of the experience gained from my studies in terms of working withMulticultural groups have really helped me to lead a team of many differentNationalities, as well as dealing with the local culture and the demands of the International guest mix. Attending trainings and scheduling for next session. restaurant setup and making it functional.Follow up with the project and engineering for effective results. Preparing requisition for OE’s for 280 cover restaurant

W Hotels
Dec 2015 - Nov 2017Assistant Restaurant Manager(Pre opening)Won The best Pan Asian Restaurant Award for the year of 2018Played a lead role in organizing charitable events. Developed partnerships with nonprofits that cemented a positive corporate image while supporting causes benefiting the homeless, veterans and the environment.

Novotel Hotels
Dec 2017 - Jul 2018Restaurant Manager(Renovation project)Novotel Bangkok Bangana offers all the superb facilities, exemplary service and luxuries and Each of the Hotel’s 284 rooms perfectly blends clean modern style.Strategically developed effective marketing plans to increase sales and profits while managing costs.Prepared for and executed new menu implementations.Reduced labor costs by 13% while maintaining excellent service and profit levels.Promoted the business through participation in and sponsorship of community events Show less

Avasa Hotel
Jul 2018 - Jul 2019Deputy ManagerDesign and implement a strategic business plan that expands company’s customer base and ensure its strong presence leading to high sales. Also implemented new business procedures helping the hotel to grow from #8 to #4 position in Hyderabad.• Involved in recruitment of fresh staff to talented assistant restaurant manager; trainingthem and boosting their confidence to a level where they can perform and give the best as individuals while working as a team.• Oversee employee work in front and back of house to ensure compliance with company policies, regulations and food safety guidelines.• Preparing daily budget report, sales report, reservations and trackers to maintain the standards and quality.• Planning and forecasting future sales to increase the potential sales in the business and maintaining/controlling the cost expenditure. Show less

Marriott International
Sept 2019 - Jan 2020Restaurant And Bar Manager (lobby manager)
PVR Limited
Jan 2020 - Jan 2021Operations Manager(Pre opening)Eliminated downtime and maximized revenue by providing top project quality control.• Resolved conflicts and negotiated mutually beneficial agreements between parties.• Completed tasks to ensure compliance with relevant regulations.• Increased customer satisfaction by resolving issues.• Served customers in a friendly, efficient manner following outlined steps of service.• Completed minor preventative maintenance and mechanical repairs on equipment.• Received and processed stock into inventory management system.• Devised, deployed and monitored processes to boost long-term business success and increase profit level Show less

CBRE India
Jan 2021 - Sept 2022Mall Manager(Pre opening)• Searching for new quality tenants Tenant screening• Maintenance and handling complaints• Coordinating Tenant Turnover• Setting, Collecting, and Adjusting Rents• Property Maintenance• Securing the Property• Overall Supervision• Financial Management• Staying Up-to-Date and Enforcing Landlord-Tenant Law

Wells Fargo
Sept 2022 - Jul 2023Property Manager
CBRE
Aug 2023 - nowProperty Manager
Licenses & Certifications
- View certificate

Decision-Making Strategies
LinkedInFeb 2021 - View certificate

The Six Biases of Decision-Making
LinkedInFeb 2021 - View certificate

Critical Thinking
LinkedInFeb 2021 - View certificate

Quality Standards in Customer Service
LinkedInFeb 2021 - View certificate

Operational Excellence Foundations
LinkedInFeb 2021 - View certificate

Confronting Bias: Thriving Across Our Differences
LinkedInFeb 2021 - View certificate

Making Quick Decisions
LinkedInFeb 2021 - View certificate

Strategic Thinking
LinkedInFeb 2021 - View certificate

Solving Business Problems
LinkedInFeb 2021 - View certificate

Developing Adaptable Employees
LinkedInFeb 2021
Honors & Awards
- Awarded to RAJESH BISWALBest Pan-Asian restaurant category Times Food & Nightlife Awards 2018 2019 Elegant pan Asian restaurant plating Cambodian to Chinese with a modern twist at a stylish hotel.
- Awarded to RAJESH BISWALOutstanding Cuisine And Culinary Experience – Spice Traders (50 Best Restaurants) The GOAN Foodie Awards 2017-18 2017 Elegant clifftop restaurant serving pan-Asian cuisine & innovative cocktails with beach views.
Volunteer Experience
food and beverage supervisor
Issued by Grand Hyatt on Aug 2014
Associated with RAJESH BISWALOrganizer raising funds and participant
Issued by W Hotels on Oct 2016
Associated with RAJESH BISWAL
Languages
- beBengali
- orOriya
- hiHindi
- enEnglish
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