Kenton Tran

Experience

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  Garden Grove Police Department

  Sept 2017 - Jun 2021

  Police Aide

  Front Desk/Records Unit-Act as the primary point of contact for visitors of the police department and promote the department’s culture of excellent customer service.-Direct, assist, and answer inquiries from the general public.-Answer incoming phone calls to the police department front desk.-Interview victims and witnesses of property crimes.-Complete comprehensive police reports related to fraudulent activity, financial crimes, identity theft, theft, burglary, hit and run, and suspicious activity.Youth Services/Investigations Unit- Assist Youth Crime Detectives and School Resource Officers with investigations related to juveniles and schools.Property/Evidence Unit- Process the intake and release of evidence and safekeeping property.- Maintain accurate records and logs of items coming in and out of the unit. Show less

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  Costa Mesa Parks and Community Services Department

  Apr 2019 - Feb 2020

  Community Services Leader II

  With a passion for fostering community engagement and promoting healthy lifestyles, I contributed my skills to create vibrant and inclusive environments for all residents.Responsibilities:Program Development and Management: Collaborated with a diverse team to design, develop, and implement a wide range of recreational and after school programs catering to various age groups and interests. These programs included sports, fitness, arts and crafts, and educational activities.Community Outreach and Engagement: Actively engaged with local residents and community groups to foster partnerships and ensure programs aligned with the unique demands of the community.Event Planning and Coordination: Assisted in the organization, set up, and coordination of community events, festivals, and special activities to bring people together, celebrate cultural diversity, and promote community cohesion.Safety and Security: Ensured the physical safety and well-being of all students and participants within the programs. Adhered to safety guidelines and emergency procedures, conducted routine inspections of facilities and equipment, and maintained a secure check-in and check-out process. Show less

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  Irvine Police Department

  Jun 2021 - Aug 2022

  Police Officer

  Patrol Operations-Maintain an extensive knowledge of laws, policies, and procedures and effectively recall this information to both educate the public and make logical decisions in the field.-Build relationships and gain trust from residents and community members from diverse backgrounds to address their concerns, promote collaboration, and implement effective crime prevention strategies.-Use excellent customer service to address quality of life issues for residents and work with residents to solve those issues.-Collaborate, game plan, and communicate with partners, management, and interdepartmental divisions, as well as outside agencies and organizations. (i.e. medical staff at hospitals, attorneys, and government agencies)-Take ownership of assigned calls for services and cases and conduct complete and thorough investigations.-Diffuse/de-escalate high stress and chaotic situations.-Exercise empathy to victims during traumatic incidents and connect victims to appropriate resources.-Write comprehensive police reports detailing the parties involved, circumstances of the incidents, evidence collected, statements given, personal observations, and findings from the investigations.-Maintain working knowledge of multiple information systems and technology to conduct police business. Show less

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  Freelance

  Aug 2022 - Feb 2024

  Property Manager

  Management of both long term and short term rental properties-Create attractive rental property listings on various online rental platforms-Communicate with possible tenants and guests interested in renting-Schedule tours and guest stays-Interview and screen prospective tenants-Conduct background checks of prospective tenants-Prepare rental agreements-Respond to tenants' and guests' issues and concerns-Maintenance coordination

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  Amergis Healthcare Staffing

  Feb 2024 - now

  Educational Recruiter