Nabin Thapa

Nabin Thapa

Restaurant Supervisor

Followers of Nabin Thapa9000 followers
location of Nabin ThapaDubai, United Arab Emirates

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  • Timeline

  • About me

    Dynamic Multi-Outlet Restaurant Manager with over 15 years in the industry || Spearheading Brand Growth Across GCC Markets || Starbucks, Eataly, Dean & Deluca, SADDLE and Hamtons

  • Education

    • Orchid Science College

      1999 - 2001
      High school
  • Experience

    • Apparel Group

      Nov 2008 - Feb 2011
      Restaurant Supervisor

      BRAND: STARBUCKS, COLD STONEManaged weekly inventory checks, staff deployment, expiry date monitoring, stock arrangement, and sales reporting. Maintained communication with area manager, ensured staff scheduling, provided daily targets, and strategized sales increase. Conducted monthly inventory evaluations.

    • Azadea Group

      Mar 2012 - Nov 2017
      Restaurant Floor Manager

      BRAND: EATALYSuccessfully managed diverse responsibilities including sales targets, inventory, compliance, and staff, culminating in the launch of Eataly at Dubai Mall. Orchestrated operational excellence and customer satisfaction, leveraging strategic leadership and effective communication to ensure the brand's success in a dynamic market.

    • M. H. Alshaya Co.

      Nov 2017 - Jun 2020
      Restaurant General Manager

      BRAND: DEAN & DELUCAManaged sales targets, conducted monthly inventory, prepared financial reports, ensured compliance, collaborated on menu costing, oversaw customer service, addressed operational issues, maintained inventory, motivated staff, supervised opening/closing procedures, delegated tasks, and communicated effectively. Coordinated with kitchen for guest feedback, ensuring operational excellence and customer satisfaction through effective leadership and management.

    • SADDLE

      Nov 2020 - Mar 2022
      Restaurant Manager

      Lead multiple teams, monitor performance, address issues, manage inventory, handle complaints, motivate staff, oversee operations, delegate tasks, prioritize communication, ensure efficiency.Additionally, successfully opened four stores during the pandemic, demonstrating resilience and adaptability in challenging circumstances.

    • Tamimi Markets

      May 2022 - Jun 2023
      Multi Units Restaurants Manager

      Oversee workstation efficiency, resource utilization, staff training, QA compliance, disciplinary procedures, SOP adherence, team appraisal, and recruitment. Achieved significant revenue growth, adding over 100,000 Bahrain Dinar yearly, while enhancing catering division.

    • The Hamptons Cafe & Restaurants

      Oct 2023 - now
      Restaurant General Manager

      My key responsibilities include ensuring exceptional customer experiences, implementing innovative marketing strategies, optimizing delivery and takeaway services, maintaining strict hygiene standards, fostering a diverse and inclusive work environment, and leveraging technology for operational efficiency and guest engagement.

  • Licenses & Certifications

    • PIC LEVEL 3

      Dubai Municipality