Ainara Alberdi

Experience

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  PIZZOLANTE Estrategia + Comunicación

  Oct 2011 - Mar 2013

  Intern – Media

  - Managed press releases, media outreach, and event coordination, enhancing brand visibility.- Updated and curated website content and social media platforms (Facebook and Twitter) to enhance the organization's online presence and engagement.- Monitored the major trend lines of the company such as: CSR, sustainability and strategic communications.

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  Alter Producciones Audiovisuales C.A.

  Aug 2012 - Sept 2012

  Production Assistant Intern

  - Coordinated schedules and ensured timely presence of 80-100 actors and extras during filming.- Served as the primary liaison between the director and actors, facilitating communication and task alignment.- Supervised and supported actors and extras on set, addressing needs and providing clear instructions to maintain efficiency.

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  CBM Ingeniería Exploración y Producción

  Apr 2013 - Jul 2013

  Intern – Corporate Social Responsibility

  - Designed a CSR strategy connecting students and professionals in the oil and gas industry of the main Universities in Mexico City.

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  Smartmatic

  Sept 2013 - Oct 2015

  Event Planner

  - Coordinated high-priority schedules, travel, and events for a senior executive.- Orchestrated personal events and children’s activities with exceptional organizational skills.

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  Imension Consultoria Digital S.L.

  Jan 2016 - Jun 2016

  Marketing

  - Conducted data analysis to optimize e-commerce performance and improve SEO rankings for clients.- Contacted clients and offer our services as a Digital Consultant company.

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  Cultural Care Au Pair

  Mar 2016 - Mar 2024

  - Oversaw a team of 6, driving sales, marketing, and customer success initiatives across Spain.- Grew the Market 25% in 4 years and kept the results stable during a global pandemic while reducing the budget by 33%.- Recruited and trained a high-performance team and built an engaging and healthy work culture.- Opened a second office in Barcelona, boosting regional growth by 130%.- Enabled the professional growth of 6 team members into top sales performers globally.- Nominated for the 2019 Quality Award and 2020 Award of Excellence in Customer Service. Show less

  • Director of Placement and Sales

    Aug 2022 - Mar 2024

  • Country Product Manager

    Feb 2018 - Aug 2022

  • Sales Coordinator

    Aug 2016 - Feb 2018

  • Meeting Leader

    Mar 2016 - Aug 2016
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  EF Education First

  Mar 2024 - now

  Emergency Response Specialist

  - Manage critical customer communication during emergencies of a wide range severity, including medical incidents, ensuring timely and empathetic responses.- Collaborate with cross-functional teams to ensure traveler safety and satisfaction.- Provide support, demonstrating quick problem-solving and clear communication in high-pressure scenarios.