
Sugumar Balu
Cashier

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About me
Deputy Manager -F and B at Gopalan groups
Education

Githam hydrabad university
2019 - 2021Master of Business Administration - MBA Operations Management and Supervision First gradeActivities and Societies: Economical and social development Master in managing the resources

HKES PUC College
2008 - 2011PUC Computer Science A gradeActivities and Societies: Running Race NSS NCC Indoor games Im a Friendly Character .i always Think Different

HKES Veerendrapatil Degree College,11th main, 11th Cross, Sadashivanagar, Bangalore-80
2011 - 2013Bachelor of Commerce - BCom Business/Commerce, GeneralAccounts, coat accounts, HR ,tax and Commerce
Experience

SmartRetail
Feb 2009 - Apr 2010CashierHandling the basic finance hand over Customer handling and complaint solving Inventory managment Team handling Training the team Upsale and Suggestive selling String line the APT

Smart Retail
May 2009 - Aug 2010Head CashierTeam handling Basic finance handling Hand over the process Inventory managment Customer complaint handling

Sapphire Foods India Pvt. Ltd
Mar 2014 - Apr 2015Operations Shift ManagerBasic finance handling Front of the House Back of the House Team handling Customer experiance and complaint solving Building the APT and APCSales building activity Training the team

Pizza Hut
Jun 2016 - Mar 2017Assistant restaurant general managerHandling the store in absance of Store manager Team handling Control on COSV ,COS and COL Anylses of PNL Customer complaint handling Team training

Pizza Hut
May 2017 - Jun 2019Restaurant General ManagerTeam development Building the sales activity Customer experiance and complaint solving Build the EBIDTATop on Priority in Ops kpi Strong in Finance Strong anylses of PNL People Handling Sales target achiving

Sapphire Foods India Pvt. Ltd
Jun 2017 - Dec 2019Restaurant General ManagerWorking towards store PNL Keen directing the PNL People development Customer experiance anylseKeeping string line on Ops KPI Developing the Team Directing the store team on profitable

Paradise Food Court Pvt. Ltd
Jan 2019 - Jul 2020Restaurant General ManagerVision to make Healthy profitable concern

Gopalan Malls
Oct 2020 - nowFood and Beverages Deputy manager for Gopalan groupsEnsuring the products delivering as per the SOP Controlling food cost Running the Business as per the mall compliancesAuditing the Food safety . Ensuring the Customer experienceSetting up high standard Mall Sales Building
Licenses & Certifications

National credit Corp
Kar battalion
NCC ,Sports,Appricial Certificate And Promotion Certificate
Government of India
Languages
- enEnglish
- taTamil
- teTelugu
- kaKannada
- hiHindi
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