Sugumar Balu

Sugumar Balu

Cashier

Followers of Sugumar Balu146 followers
location of Sugumar BaluBengaluru, Karnataka, India

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  • Timeline

  • About me

    Deputy Manager -F and B at Gopalan groups

  • Education

    • Githam hydrabad university

      2019 - 2021
      Master of Business Administration - MBA Operations Management and Supervision First grade

      Activities and Societies: Economical and social development Master in managing the resources

    • HKES PUC College

      2008 - 2011
      PUC Computer Science A grade

      Activities and Societies: Running Race NSS NCC Indoor games Im a Friendly Character .i always Think Different

    • HKES Veerendrapatil Degree College,11th main, 11th Cross, Sadashivanagar, Bangalore-80

      2011 - 2013
      Bachelor of Commerce - BCom Business/Commerce, General

      Accounts, coat accounts, HR ,tax and Commerce

  • Experience

    • SmartRetail

      Feb 2009 - Apr 2010
      Cashier

      Handling the basic finance hand over Customer handling and complaint solving Inventory managment Team handling Training the team Upsale and Suggestive selling String line the APT

    • Smart Retail

      May 2009 - Aug 2010
      Head Cashier

      Team handling Basic finance handling Hand over the process Inventory managment Customer complaint handling

    • Sapphire Foods India Pvt. Ltd

      Mar 2014 - Apr 2015
      Operations Shift Manager

      Basic finance handling Front of the House Back of the House Team handling Customer experiance and complaint solving Building the APT and APCSales building activity Training the team

    • Pizza Hut

      Jun 2016 - Mar 2017
      Assistant restaurant general manager

      Handling the store in absance of Store manager Team handling Control on COSV ,COS and COL Anylses of PNL Customer complaint handling Team training

    • Pizza Hut

      May 2017 - Jun 2019
      Restaurant General Manager

      Team development Building the sales activity Customer experiance and complaint solving Build the EBIDTATop on Priority in Ops kpi Strong in Finance Strong anylses of PNL People Handling Sales target achiving

    • Sapphire Foods India Pvt. Ltd

      Jun 2017 - Dec 2019
      Restaurant General Manager

      Working towards store PNL Keen directing the PNL People development Customer experiance anylseKeeping string line on Ops KPI Developing the Team Directing the store team on profitable

    • Paradise Food Court Pvt. Ltd

      Jan 2019 - Jul 2020
      Restaurant General Manager

      Vision to make Healthy profitable concern

    • Gopalan Malls

      Oct 2020 - now
      Food and Beverages Deputy manager for Gopalan groups

      Ensuring the products delivering as per the SOP Controlling food cost Running the Business as per the mall compliancesAuditing the Food safety . Ensuring the Customer experienceSetting up high standard Mall Sales Building

  • Licenses & Certifications

    • National credit Corp

      Kar battalion
    • NCC ,Sports,Appricial Certificate And Promotion Certificate

      Government of India