April Frederick-Solis MA, PCC

Experience

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  Latin American Trade Finance

  Aug 1999 - Dec 2001

  Executive Assistant

  • Researched trends in emerging markets of Brazil and Mexico • Translated business contracts between Spanish and English

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  Rosen Bien and Galval LLP

  Dec 2000 - May 2004

  Paralegal

  • Assisted attorneys with trial and hearing preparation • Maintained 30 + arbitration and mediation cases with multiple parties• Trained and supervised 5 legal support staff, developed job aids

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  Coaching the Global Village

  Jan 2005 - Jan 2006

  Founding Member

  • Co-Founded a non-profit providing coaching tools to international Non Governmental Orgs • Developed an open source tool for participatory needs assessment and decision-making

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  UNDP

  Jan 2005 - Jan 2006

  Intern

  • Evaluated effectiveness of a $3M economic empowerment program spanning 12 countries in Southeast Asia

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  NeuroLeadership Institute

  Apr 2005 - Nov 2009

  Senior Trainer

  • Designed and delivered management and leadership development programs. • Facilitate training to audiences from 5-200 in live and virtual classrooms Sony, Global Leadership Development Program Designed and delivered a leadership development program for high potential Engineering Managers which resulted in a 3:1 return on investment, and an increase in cooperation between business units. The program was adopted and reached 500 team leads.Clark County, Nevada, Management Academy Partnered with HR to design an 8-week leadership development program to build 13 competencies. Delivered the blended learning program to directors of county agencies. Based on 360 evaluations and surveys, one year after completion the county reported a 67% increase in employee engagement and 48% improvement in employee satisfaction among direct reports. Show less

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  Synergos

  Jan 2006 - May 2007

  Intern

  • Developed a compendium of stakeholder engagement and cross-sector partnership models • Applied systems science principles to sustainable development projects in India and Brazil. • Provided administrative support in the formation of the Partnership for Child Nutrition the first tri-sectoral partnership in India aimed at reducing child malnutrition. Find results here http://bhavishyaalliance.org.in/monitoring_evaluation.html

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  LG Electronics

  Aug 2009 - May 2011

  Program Manager

  • Delivered professional development programs for mid and senior level marketing managers • Designed experiential workshops working with SMEs • Hire, train, and manage teams to deliver programs on time and within budget • Evaluate programs and report on ROI

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  Nokia

  Jun 2012 - Dec 2013

  Team Lead, Sales Capability

  • Responsible for coaching and developing a team of 10 trainers and instructional designers • Created and localized training programs and materials on sales process and Microsoft Mobile Devices, formerly Nokia Devices & Services group in North America. • Developed training strategy, content, and needs assessments• Earned "Best-in-class" designation and high marks for sales training programs with a regular cadence for several large wireless carriers, call centers and big-box retail accounts. • Developed content and training materials for mobile apps, podcasts, nano learning, videos, and social media. • Redesigned the new hire training program for the Sales representatives to reduce the ramp up time while giving them more confidence in the product. Show less

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  YouTube

  Jul 2014 - Sept 2015

  Learning Experience Designer

  Employee Training (February 2015 - Sept 2015) • Interviewed 30 business leaders across all regions in 2 weeks to identify learning needs and business priorities• Drafted training plans that align with company goals • Secured sponsorship from key stakeholders including VPs, Directors, HR and Learning & Development leads. • Partnered with training vendor to customize training. • Program Manage and revamp the new hire orientation program in partnership with HR Partner Education (July 2014- Feb 1015) • Scaled product education with an online certification program to reach partners in APAC, EMEA, and LATAM in 5 languages as part of the YouTube Certified program• Responsible for creating 40 videos in 8 months by partnering with SMEs to create up to date content, write scripts, produce videos.• Wrote a certification exam and 12 study guides Show less

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  Facebook

  Nov 2015 - May 2017

  Project Manager

  Partnered with cross-functional stakeholders in product, sales and sales support to design and deliver targeted eLearning programs to support Global Marketing Solutions. Identified business priorities, recommended training solutions, and delivered 4 training programs to global sales teams in 6 months. Designed interactive content, videos, and exam for Solutions Testing and Training under the direction of the SVP of Sales.

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  Xero

  Jan 2017 - Jun 2018

  Partner Learning Manager

  Oversee the development multimedia training for customers & partners. Align with regional training teams to solve for scale & address local market needs.

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  Avadi Leaders

  Mar 2017 - now

  Founder, Learning Consultant, Executive Coach

  Executive Leadership Coach supporting senior leaders to leverage strengths, and expand scope and positive impact.

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  SIY Global

  Apr 2018 - Jul 2020

  Leadership Coach

  I coach senior leaders and teach using a leadership development method that combines emotional intelligence, mindfulness, and neuroscience. Participants have shown measurable improvements in communication, decision-making, perspective-taking skills, partnership-building, increased resilience, and creative thinking.

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  Meta

  Aug 2020 - Apr 2022

  Project Manager

  Drive the selection and implementation of a Learning Content Management System. Create a strategy for knowledge management and performance support.