
Shailesh Kumar
Industrial Trainee

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Skills
Account ManagementArchivingASTMBudgetingBudgetsBusiness TravelCatchment ManagementCateringClient ProspectingClient RequirementsCold CallingCommunicationCompetitive AnalysisComputer LiteracyConsultative SellingCorporate Sales ManagementCustomer Journey MappingCustomer RelationsCustomer ServiceDaily Operations ManagementDistribution Channel ManagementEnglishEstablishing New AccountsEvent ManagementExcelFinancial Risk ManagementFit/Gap AnalysisFollow-Up Sales ActivityFoodFood & BeverageFood and Beverage MarketingForecastingFront OfficeGuest SatisfactionGuest ServiceHigh Quality StandardsHiringHospitalityHospitality IndustryHospitality ManagementHotel ManagementHotelsIce CarvingInteract with All Levels Of ManagementInventory ManagementKey Account ManagementManage client expectationsMarketing StrategyMarket MappingMarket PlanningMarket ResearchMarket SegmentationMenu DevelopmentMicrosoft OfficeMouseNegotiationNew Business DevelopmentNewsletter ProductionOnline Inventory ManagementOnline MarketingOpening New AccountsOperational OversightPeople ManagementPlanningPre-openingProblem SolvingProfit MaximizationProject PlanningPromotionsRecognition AwardsRelationship BuildingResortsRestaurant ManagementRestaurantsRetailRevenue AnalysisRevenue ManagementRooms DivisionSales and MarketingSales ManagementStaff TrainingStewardshipStrategic LeadershipStrategic PlanningStrategic Program Planning ProcessStrategy ImplementationTargeted Account SellingTeam BuildingTeamworkTourismTravel PlanningYield ManagementAbout me
Performance - driven professional holding on insightful experience of around 15 + years in hotel sales & Marketing, focusing of performing leadership roles in hotel sales & Marketing . An M.B.A from Edith Cowan university & degree in Hotel Management from Mangalore University, Sapthagiri college of hotel management with 15+ years of experience in Sales & Marketing. • Currently handling regional accounts portfolio in East Regional sales office Kolkata, looking after East market along with Madhya Pradesh & chattisgarh. • Handled regional accounts portfolio of south indian market based out of Bangalore & handled Banglore, Mangalore, Mysore, Hyderabad, Vizag etc market. • Key strengths include Relationship Management, Revenue Maximization and High degree of commitment and Perseverance. • Clear category & business understanding across multiple product categories of Luxury Resorts and Upscale Resorts. Specialties: Corporate Sales & Tie up with Local & International Travel Agents.
Education

Saptagiri College of Hotel Management
2006 - 2009B.sc Hotel Management 1st ClassDone my hotel management.

Edith Cowan University
2009 - 2010MBA Hospitality & Tourism 1st ClassI had done MBA in Hospitality & Tourism.
Experience

Kenilworth Hotels & Resorts
May 2007 - Jun 2007Industrial TraineeDone tanning in all four major department.

The Ashok Hotel
Dec 2008 - Mar 2009Industrial TrainingIndustrial Training

The Serai Resorts
Jun 2010 - Jul 2010InternshipInternship in Resorts Salse & Marketing

Choice Hotels India
Jul 2010 - Jun 2011Sales ExecutiveWorked With “Choice hotels as Senior Executive – Sales from (19th July 2010 till 30th June 2011) .My profile at ‘Choice hotels was largely business generation from Bangalore source market through Corporate Contracting ( LNR)done through Mapping and understanding their potential and budgets , Key Accounts Market mix were Honeywell, EMC,Strides ,Aris Global,Microlabs,Nerolac,Accenture ,Fortis,Onmobile ,Nokia to name a few.I was instrumental in driving sales revenues through Travel Agents and MICE Segment for Groups and Conferences, Thomas Cook, SOTC, Akbar Travels, Air Travels, Prakruthi Holidays, Holiday Bliss, Travel Tranze, Travel Crest. Apart from the above I handled Contracting with OLTA like Makemytrip, Travel Guru, Clear Trip, and Agoda.Accountabilities Highlights:• Independently handling Sales & reporting to General Manager. • Maximum market coverage, identify and focus on market segment which has needs matching the product and generate business.• Maintain and Develop existing accounts.• Accompany the executives if they needed to meet higher officials.• Closing the sales.• Weekend Review with the executives. • Closing & Reasons for the non conversion of the clients.• Responsible for the extension of existing contract with the Corporate.• Boost up the sales.• Achieving the target• Keeping up to date the sales order. Show less

Windflower Resorts & Spa
Jul 2011 - Nov 2013Asst Manager- Corporate SalesWorked With “The WindFlower Resorts & Spa” as a Asst. Manager- Corporate Sales ( 1st July 2011 to 14th Nov 2013).My profile at ‘“The WindFlower Resorts & Spa” is largely business generation from Bangalore source market through Corporate through Mapping and understanding their potential and budgets..KEY RESPONSIBILITIES:-• Regular Corporate sales calls and follow ups. • Corporate Sales for Rooms and food & beverage.• Generating FIT & Group enquirers.• Maintain relationships with corporate clients in the designated area • Identifying new business opportunities.• Providing timely assistance and service to corporate clients through regular sales calls.• Distribution of product information through periodic newsletters / product presentations• Responsible for achievement of sales targets by maximizing sales. Show less

The Golden Palms Hotel & Spa - India
Nov 2013 - Aug 2014Asst. ManagerWorked With “The Golden Palms Hotel & Spa” as a Asst. Manager- Corporate Sales ( 1st July 2011 to 14th Nov 2013).My profile at ‘“The Golden Palms Hotel & Spa” is largely business generation from Bangalore source market through Corporate through Mapping and understanding their potential and budgets..KEY RESPONSIBILITIES:-• Regular Corporate sales calls and follow ups. • Corporate Sales for Rooms and food & beverage.• Generating FIT & Group enquirers.• Maintain relationships with corporate clients in the designated area • Identifying new business opportunities.• Providing timely assistance and service to corporate clients through regular sales calls.• Distribution of product information through periodic newsletters / product presentations• Responsible for achievement of sales targets by maximizing sales. Show less

Mahindra Holidays & Resorts India Limited
Aug 2014 - nowMy profile at ‘“Mahindra Holidays & Resorts India Limited” is largely business generation from East India source market through Corporate through Mapping and understanding their potential and budgets..KEY RESPONSIBILITIES:-Responsible for Sales across 60 + resorts in India by promoting and selling to Group & FIT Market Segment in defined geographic region from South India Market.•Regular Corporate sales calls and follow ups. •Corporate Sales for Rooms and food & beverage.•Generating FIT & Group enquirers.•Maintain relationships with corporate clients in the designated area •Identifying new business opportunities.•Providing timely assistance and service to corporate clients through regular sales calls.•Distribution of product information through periodic newsletters / product presentations•Responsible for achievement of sales targets by maximizing sales. Show less My profile at ‘“Mahindra Holidays & Resorts India Limited” is largely business generation from South India source market through Corporate through Mapping and understanding their potential and budgets..KEY RESPONSIBILITIES:-Responsible for Sales across 60 + resorts in India by promoting and selling to Group & FIT Market Segment in defined geographic region from South India Market.•Regular Corporate sales calls and follow ups. •Corporate Sales for Rooms and food & beverage.•Generating FIT & Group enquirers.•Maintain relationships with corporate clients in the designated area •Identifying new business opportunities.•Providing timely assistance and service to corporate clients through regular sales calls.•Distribution of product information through periodic newsletters / product presentations•Responsible for achievement of sales targets by maximizing sales. Show less
Senior Manager Resort Sales East India (HOD)
Apr 2022 - nowSales Manager South India
Aug 2014 - Mar 2022

Mahindra Holidays & Resorts India Limited
-Senior Manager Resort Sales East India (HOD)
Licenses & Certifications

Food Safety Training in Canada
TrainCan, Inc.Apr 2009
Languages
- enEnglish
- hiHindi
- bhBhojpuri
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