Shailesh Kumar

Shailesh Kumar

Industrial Trainee

Followers of Shailesh Kumar28000 followers
location of Shailesh KumarKolkata, West Bengal, India

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  • Timeline

  • Skills

    Account Management
    Archiving
    ASTM
    Budgeting
    Budgets
    Business Travel
    Catchment Management
    Catering
    Client Prospecting
    Client Requirements
    Cold Calling
    Communication
    Competitive Analysis
    Computer Literacy
    Consultative Selling
    Corporate Sales Management
    Customer Journey Mapping
    Customer Relations
    Customer Service
    Daily Operations Management
    Distribution Channel Management
    English
    Establishing New Accounts
    Event Management
    Excel
    Financial Risk Management
    Fit/Gap Analysis
    Follow-Up Sales Activity
    Food
    Food & Beverage
    Food and Beverage Marketing
    Forecasting
    Front Office
    Guest Satisfaction
    Guest Service
    High Quality Standards
    Hiring
    Hospitality
    Hospitality Industry
    Hospitality Management
    Hotel Management
    Hotels
    Ice Carving
    Interact with All Levels Of Management
    Inventory Management
    Key Account Management
    Manage client expectations
    Marketing Strategy
    Market Mapping
    Market Planning
    Market Research
    Market Segmentation
    Menu Development
    Microsoft Office
    Mouse
    Negotiation
    New Business Development
    Newsletter Production
    Online Inventory Management
    Online Marketing
    Opening New Accounts
    Operational Oversight
    People Management
    Planning
    Pre-opening
    Problem Solving
    Profit Maximization
    Project Planning
    Promotions
    Recognition Awards
    Relationship Building
    Resorts
    Restaurant Management
    Restaurants
    Retail
    Revenue Analysis
    Revenue Management
    Rooms Division
    Sales and Marketing
    Sales Management
    Staff Training
    Stewardship
    Strategic Leadership
    Strategic Planning
    Strategic Program Planning Process
    Strategy Implementation
    Targeted Account Selling
    Team Building
    Teamwork
    Tourism
    Travel Planning
    Yield Management
  • About me

    Performance - driven professional holding on insightful experience of around 15 + years in hotel sales & Marketing, focusing of performing leadership roles in hotel sales & Marketing . An M.B.A from Edith Cowan university & degree in Hotel Management from Mangalore University, Sapthagiri college of hotel management with 15+ years of experience in Sales & Marketing. • Currently handling regional accounts portfolio in East Regional sales office Kolkata, looking after East market along with Madhya Pradesh & chattisgarh. • Handled regional accounts portfolio of south indian market based out of Bangalore & handled Banglore, Mangalore, Mysore, Hyderabad, Vizag etc market. • Key strengths include Relationship Management, Revenue Maximization and High degree of commitment and Perseverance. • Clear category & business understanding across multiple product categories of Luxury Resorts and Upscale Resorts. Specialties: Corporate Sales & Tie up with Local & International Travel Agents.

  • Education

    • Saptagiri College of Hotel Management

      2006 - 2009
      B.sc Hotel Management 1st Class

      Done my hotel management.

    • Edith Cowan University

      2009 - 2010
      MBA Hospitality & Tourism 1st Class

      I had done MBA in Hospitality & Tourism.

  • Experience

    • Kenilworth Hotels & Resorts

      May 2007 - Jun 2007
      Industrial Trainee

      Done tanning in all four major department.

    • The Ashok Hotel

      Dec 2008 - Mar 2009
      Industrial Training

      Industrial Training

    • The Serai Resorts

      Jun 2010 - Jul 2010
      Internship

      Internship in Resorts Salse & Marketing

    • Choice Hotels India

      Jul 2010 - Jun 2011
      Sales Executive

      Worked With “Choice hotels as Senior Executive – Sales from (19th July 2010 till 30th June 2011) .My profile at ‘Choice hotels was largely business generation from Bangalore source market through Corporate Contracting ( LNR)done through Mapping and understanding their potential and budgets , Key Accounts Market mix were Honeywell, EMC,Strides ,Aris Global,Microlabs,Nerolac,Accenture ,Fortis,Onmobile ,Nokia to name a few.I was instrumental in driving sales revenues through Travel Agents and MICE Segment for Groups and Conferences, Thomas Cook, SOTC, Akbar Travels, Air Travels, Prakruthi Holidays, Holiday Bliss, Travel Tranze, Travel Crest. Apart from the above I handled Contracting with OLTA like Makemytrip, Travel Guru, Clear Trip, and Agoda.Accountabilities Highlights:• Independently handling Sales & reporting to General Manager. • Maximum market coverage, identify and focus on market segment which has needs matching the product and generate business.• Maintain and Develop existing accounts.• Accompany the executives if they needed to meet higher officials.• Closing the sales.• Weekend Review with the executives. • Closing & Reasons for the non conversion of the clients.• Responsible for the extension of existing contract with the Corporate.• Boost up the sales.• Achieving the target• Keeping up to date the sales order. Show less

    • Windflower Resorts & Spa

      Jul 2011 - Nov 2013
      Asst Manager- Corporate Sales

      Worked With “The WindFlower Resorts & Spa” as a Asst. Manager- Corporate Sales ( 1st July 2011 to 14th Nov 2013).My profile at ‘“The WindFlower Resorts & Spa” is largely business generation from Bangalore source market through Corporate through Mapping and understanding their potential and budgets..KEY RESPONSIBILITIES:-• Regular Corporate sales calls and follow ups. • Corporate Sales for Rooms and food & beverage.• Generating FIT & Group enquirers.• Maintain relationships with corporate clients in the designated area • Identifying new business opportunities.• Providing timely assistance and service to corporate clients through regular sales calls.• Distribution of product information through periodic newsletters / product presentations• Responsible for achievement of sales targets by maximizing sales. Show less

    • The Golden Palms Hotel & Spa - India

      Nov 2013 - Aug 2014
      Asst. Manager

      Worked With “The Golden Palms Hotel & Spa” as a Asst. Manager- Corporate Sales ( 1st July 2011 to 14th Nov 2013).My profile at ‘“The Golden Palms Hotel & Spa” is largely business generation from Bangalore source market through Corporate through Mapping and understanding their potential and budgets..KEY RESPONSIBILITIES:-• Regular Corporate sales calls and follow ups. • Corporate Sales for Rooms and food & beverage.• Generating FIT & Group enquirers.• Maintain relationships with corporate clients in the designated area • Identifying new business opportunities.• Providing timely assistance and service to corporate clients through regular sales calls.• Distribution of product information through periodic newsletters / product presentations• Responsible for achievement of sales targets by maximizing sales. Show less

    • Mahindra Holidays & Resorts India Limited

      Aug 2014 - now

      My profile at ‘“Mahindra Holidays & Resorts India Limited” is largely business generation from East India source market through Corporate through Mapping and understanding their potential and budgets..KEY RESPONSIBILITIES:-Responsible for Sales across 60 + resorts in India by promoting and selling to Group & FIT Market Segment in defined geographic region from South India Market.•Regular Corporate sales calls and follow ups. •Corporate Sales for Rooms and food & beverage.•Generating FIT & Group enquirers.•Maintain relationships with corporate clients in the designated area •Identifying new business opportunities.•Providing timely assistance and service to corporate clients through regular sales calls.•Distribution of product information through periodic newsletters / product presentations•Responsible for achievement of sales targets by maximizing sales. Show less My profile at ‘“Mahindra Holidays & Resorts India Limited” is largely business generation from South India source market through Corporate through Mapping and understanding their potential and budgets..KEY RESPONSIBILITIES:-Responsible for Sales across 60 + resorts in India by promoting and selling to Group & FIT Market Segment in defined geographic region from South India Market.•Regular Corporate sales calls and follow ups. •Corporate Sales for Rooms and food & beverage.•Generating FIT & Group enquirers.•Maintain relationships with corporate clients in the designated area •Identifying new business opportunities.•Providing timely assistance and service to corporate clients through regular sales calls.•Distribution of product information through periodic newsletters / product presentations•Responsible for achievement of sales targets by maximizing sales. Show less

      • Senior Manager Resort Sales East India (HOD)

        Apr 2022 - now
      • Sales Manager South India

        Aug 2014 - Mar 2022
    • Mahindra Holidays & Resorts India Limited

      -
      Senior Manager Resort Sales East India (HOD)
  • Licenses & Certifications

    • Food Safety Training in Canada

      TrainCan, Inc.
      Apr 2009