Bagyaraj Santhanam

Experience

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  ABN AMRO Bank N.V.

  May 2003 - Apr 2005

  Officer

  Team Leader for Netherlands operations related to Letter of Credits, Collection Bills, and Guarantee’s and payments by Swift and Mail.

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  American Express Bank

  Jun 2005 - Dec 2008

  Assistant Manager

  • Manage and Lead an 18 member team for efficient working by proper guidance and coordination.• Communicate with the relationship managers of our bank and other Correspondent banks for queries received through Emails/Telecommunication and resolve them. Thereby ensuring quality customer service.• Monitoring overall functioning of processes and identifying improvement areas, and implementing adequate measures to enhance operational activities.• Cross functional team leadership and training need analysis.• Proactive management of incoming work-stream of Letter of Credit Reimbursements through prioritization, effective distribution and optimal use of resources.• Identifying and implementing strategies for building team effectiveness by promoting a spirit of cooperation between team members.• Evaluate annual appraisals for team members along with Director and Manager. Show less

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  Temenos

  Jan 2009 - Nov 2011

  Business Consultant

  • Analyze Business Requirement Documents and Scenarios received. Understanding what is feasible and what requires a need for core development.• Review Functional requirement documents. Planning and designing the different roles which would be required for the corporate customer (Bank’s client)• Parameterization of the application with above mentioned roles for clients and linking the same to T24 for T24 bank user to access the above inputs.• Review Test Cases to cover all given scenarios and Users (Corporate Inputter, Corporate Supervisor, T24 Bank User etc). And run the test cases, solve any issues and bugs arising after testing.• Preparation of Reference Documentation for clients, which is used as the T24 User Guide Portal. Show less

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  Polaris Consulting & Services Ltd

  Nov 2011 - Jul 2012

  Project Manager

  • Conceptualize and Design online portal for Trade Finance, a completely new product being developed.• Responsible and Product owner for the Trade Finance product.• Prepare competitor analysis report, listing out special features and functionalities available with the competitors.• Engage best banking practices in the product to ensure a readymade solution for any requirement.• Review Functional Specification documents prepared by Business Analysts, Assistant Mangers and Project Leads.• Analyze new trends in the market and suggest and recommend the same for product improvement.• Impart training and functional clarity to team members and development team. Show less

• 

  Oracle

  Jul 2012 - Jan 2013

  Product & Strategy Manager

  • Evaluate business requirements and best practices that are geography or customer specific.• Analyze market for new trends in banking needs and develop business requirements.• Conduct sessions to other teams such as Engineering, Quality, Documentation, and Security for dissemination of new Functional Specification documents prepared.• Transform the business requirements and customer inputs into Oracle Flexcube – Functional specifications

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  Qatar Islamic Bank (QIB)

  Mar 2013 - Jun 2014

  Demand Manager

  Manage banks various technology demands (Change Requests, Development activities, New Initiatives) across all Business units. Key responsibilities and Exposures: • Being the SPOC for IT with Business and Operations• Recognized as the backup for bank's Head of IT Development• Examine Change Requests and New Initiative requests for qualification based on: Regulatory/Compliance Alignment to organization's strategic and business goals Approximate cost/effort estimates• Requirement analysis / Gap analysis / To-Be requirements• Identify list of vendors / conduct vendor presentations / vendor analysis• Obtain sign off for bank's various requirements from all stakeholders and submit the same for board approval• Oversee all activities related to bank's IT Development team• Track development / Support UAT / Documentation Show less

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  Maveric Systems Limited

  Jul 2015 - Feb 2016

  Test Manager

  • Establish baseline requirements for the project with the Client and develop estimates• Ensure project kick-off and initial planning• Plan for all aspects of the project. Review the project plan with the client• Review of test strategy / Project plan / Entry exit criteria and Final summary report• Track all aspects of the project - scope, schedule, effort, staff, SCM, risks, issues etc. Identify corrective and preventive actions if the project performance deviates from the plan. Re-plan the project accordingly.• Provide project leadership, vision, and clear direction.• Monitor and evaluate project performance to established goals and balance the project team focus on strategic and tactical business objectives Show less

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  Dell International Services India Private Limited

  Feb 2016 - Nov 2018

  Principal Business Consultant

  • Responsible for Implementation of Payment Clearing Gateway for Standard Chartered Bank• Responsible to be adept with Payments Systems pertaining to Middle East, Africa & Asian Countries like Singapore G3 Payments, Bangladesh NPS, Tanzania TRA/TPA, Ghana GhIPSS and Thailand Promptpay, India UPI, Malaysia MEPS, UAE Merchant Payments etc.• Responsible for adapting ISO20022 & ISO 8583 standard payment messages into bank’s payments application landscape• Responsible for reviewing interface specification documents for MT-MX conversion that includes messages like pacs.008, pacs.009, pacs.003, pacs.002, admn.001, acmt.23, camt.056 and ISO 8583 messages like 0200, 0210, 0420/0421, 0430, 0800 & 0810 messages and MT messages like MT103, MT202, MT202cov, MT998, MT198/MT298, MT012/MT019 etc Show less

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  Venzo Technologies

  Dec 2018 - now

   Responsible for concept creation and review of below functionalities in Surecomp’s Trade Finance product ‘DOKA-NG’.  SWIFT 2020, DTA and Bolero message release changes Supply Chain Finance - Approved Payable Finance APAC functionalities (such as Usance Payment at Sight, Automated Tracers & Diaries) Review System Testing, Documentation and Release notes for changes developed in the product.

  • Senior Principal Consultant

    Dec 2018 - now

  • Senior Principal Consultant

    Dec 2018 - now