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David Scott Johnson, SPHR

David Scott Johnson, SPHR

Customer Service Manager, Customer Service Representative, and HR Consultant

Followers of David Scott Johnson, SPHR2000 followers
location of David Scott Johnson, SPHRGreater Cleveland

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  • Timeline

  • About me

    HR-Strategic Consulting & Delivery-Sr. Manager. at Allstate

  • Education

    • The University of Akron

      -
      Bachelor of Science - BS Human Resources / Business Management

      Activities and Societies: Sigma Pi Fraternity, SHRM Sudent organization University of Akron, Worked FT while attending college to fund education. Local University SHRM chapter member / programingMember Sigma PI Fraternity / membership chairFull time employment to fund educationStudent governmentAssisted with on campus tours

  • Experience

    • Mesaba Airlines (Northwest Airlink)

      May 1987 - Sept 1996
      Customer Service Manager, Customer Service Representative, and HR Consultant

      Champaign, IL). 1992 – 1994• Executed on operating budget of $1,000,000• Oversight and leadership responsibilities for a staff of 15 • Ranked highest growth station 1992 &1993• Accountability for compliance and all operational measures

    • Allstate Insurance Company

      Sept 1996 - Jan 1999
      Human Resource Consultant

      Employee Relations Recruiting and SelectionProcess Improvement Performance ManagementHR AnalyticsCareer CoachingCompliance

    • Allstate

      Sept 1999 - now

      The HR-Strategic Consulting & Delivery-Manager role supports the business, with strategic business projects, consultation with focus on a subset of large and more complex business units / shared service’s Directors/Officers and their teams, translating business need to develop and implement targeted human capital strategy to support business direction. In addition to building relationships and developing an extensive understanding of the business, the HR Manager collaborates with a team of HR functional experts to implement Human Capital solutions designed to support the achievement of enterprise goals by leading strategic projects to meet the business needs.Build relationships with client groups and provide on-going delivery of HR related products and consultation. Actively work with business partners, Client Partnership and HR Centers of Expertise (COEs) to ensure that practices are understood, supported, enhanced, drive efficiencies to meet ever changing business needs. Lead the delivery of core Client Service initiatives. Also work with client and direct reports to gain in depth knowledge of client business objectives. Show less Human Resource Business Partner Sales/ Region/ and Countrywide Claims Operations (2007-2017): Partnered and coached executive-level leadership in varied business units, on strategic direction / implementation related to key business initiatives and the change management process involved, comprising over 2100 employees across the country. Executed on data-driven solutions for HR and client based business initiatives related to: program implementation, compliance, culture change, engagement and HR business processes. Led, coached, mentored, and developed staff to achieve strategic business objectives in alignment with overall HR process, company, state, and federal policies. Drove HR transformational growth, resulting in expedited change, related to policies, procedures and HR organizational design. Led countrywide projects to transform / improve core HR and business processes, human capital strategies resulting in outsourcing and operational efficiency gains. Utilization of Continuous Improvement (CI) methodology, at strategic and tactical levels regarding people trends, processes, business goals, and designed / implemented solutions that aligned with organizational goals and objectives. Achieved consensus and alignment around profitable growth objectives and key initiatives with all clients supported. Key Accomplishments:Areas of expertise:• Strategic Planning and Forecasting • Talent Acquisition & Retention • Risk Management • Organizational Development • Employee Engagement • Change Management• Performance Management • Leadership Development • Project Management Show less

      • HR Sr. Business Partner Organizational Talent Advisor

        Oct 2018 - now

      • Human Resource Business Partner, Division Manager

        Sept 1999 - Oct 2018

  • Licenses & Certifications

  • Honors & Awards

    • Awarded to David Scott Johnson, SPHR
      North Central Leadership Excellence Award North Central Regional Office Allstate Insurance Company Apr 2017 One Leader and one frontline employee is selected each year that exemplifies excellence in the leadership, partnering with clients, and overall work product. Recipient is provided a certificate of excellence and an expense paid trip to a regional Sales recognition trip.*******Write-up and certificate attached under profile section for review********
    • Awarded to David Scott Johnson, SPHR
      Award for establishing HR support center for Allstate Insurance company Allstate Insurance Company Feb 2012 Provided Strategy and Training to develop HR support center (Ask HR for Allstate Insurance Company). Created and developed process and training tools to support staffing the center general HR policies and procedures, Payroll, benefit and development knowledge.
    • Awarded to David Scott Johnson, SPHR
      Chairman's Quality Award Allstate Insurance Company Mar 2006 Second time awarded the Chairman's quality award. Demonstrates the desired behaviors and commitments to serving the customer, process improvement and total quality. *******Write-up and certificate attached under profile section for review********
    • Awarded to David Scott Johnson, SPHR
      Chairman's Quality Award Allstate Insurance Company Aug 2002 Award total focus on commitment to quality, dedication to serving customers and process improvement in all aspects of the job. Only 1 percent of Allstate have been recipients of the award since its introduction over a decade before.*******Write-up and certificate attached under profile section for review********