Shanice Ng

Shanice Ng

Vice President

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location of Shanice NgSingapore, Singapore

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  • Timeline

  • About me

    Communications Manager | UX/UI Enthusiast | Design Thinker

  • Education

    • St. Hilda's Secondary School

      2010 - 2013
      O levels

      Activities and Societies: Wind Orchestra - Singapore Youth Festival - Bronze Boon Soon Neo Award 2010 - BronzeTop in Chinese 2010

    • University at Buffalo

      2017 - 2020
      Bachelor's degree Communication and Media Studies
    • Singapore Polytechnic

      2014 - 2017
      Diploma in business administration Public Relations, Advertising, and Applied Communication and Human Resource Managment

      Activities and Societies: SP Student Entrepreneurs Club, SP Technopreneur Alumni Club, School of Business Ambassador Club

  • Experience

    • Singapore Polytechnic Student Entrepreneurs Club

      Jun 2014 - Apr 2017
      Vice President

      - Organised event logistics, operations, venues, budget and event timeline. - Developed publicity materials online and offline. - Trained and guided a team of executive committee. - Collaborated with various organisations eg. Yoshinoya, nEbO.

    • Student Enterprise LLP

      Oct 2014 - Aug 2016
      Co-Founder

      - Provided a platform for aspiring entrepreneurs to network and gain experience. - Franchised Density Ice Cream in Singapore Polytechnic.

    • Lancôme

      Mar 2015 - Mar 2015
      Beauty Consultant

      - Educated clients on skin care procedures and products. - Exceeded all daily counter sales goal and standards through client consultations.

    • EME ENTERPRISE LTD

      Mar 2015 - Apr 2015
      Administrative Intern

      - Received all department requisition orders and processed and procured supplies.- Designed promotional materials to community business partners.

    • L'Oréal

      Oct 2015 - Oct 2015
      Telemarketer

      - Cold and warm called clients in support of numerous customer accounts to sell services. - Built immediate rapport with clients through friendly and engaging attitude. - Expertly overcame objections and secured agreements.

    • Jack Daniel Distillery

      Aug 2016 - Nov 2016
      Brand Representative

      - Promoted “Jack Daniel” brand actively at Duty Free Singapore, Changi Airport. - Presented professional appearance at all times. - Provided customers with recommendations to promote brand effectiveness and product selling point.

    • Starbucks Coffee Singapore

      Apr 2017 - Nov 2019
      Barista

      - Prepared more than two hundred drinks per shift with high accuracy and consistently strong customer satisfaction in a high-paced environment (Changi Airport). - Recommended food and drinks based on understanding customer needs and preferences. - Handled financial transactions quickly and accurately.

    • Resorts World Sentosa

      Jul 2017 - Nov 2017
      Banquet Server

      - Served plated dinners and beverages to guests. - Prepared banquet rooms by resetting rooms, cleaning surfaces and replenishing supplies. - Communicated effectively with kitchen staff regarding guest allergies, dietary needs and other special request.

    • ST ELECTRONICS LTD

      Jun 2020 - Jul 2020
      SHN Call Agent

      - Managing several calls per day efficiently to check on those serving their Stay Home Notice. - Responded to residents’ inquiries with patience and professionalism. Connected residents to relevant government agencies.

    • People's Association

      Oct 2020 - now

      - Lead and manage communication initiatives to enhance the capabilities of community leaders.- Collaborate with cross-functional teams to develop and execute effective communication strategies.- Oversee the implementation of TikTok project, leveraging the platform's reach and engagement.- Create compelling content for various channels, ensuring consistent messaging and brand representation.- Conduct market research and analyze data to identify communication trends and opportunities. Show less

      • Community Development Manager (Communications)

        Nov 2023 - now
      • Manager (Digital and Training Communications)

        Jun 2023 - Oct 2023
      • Manager (Training Administration & Communications)

        Aug 2021 - Jun 2023
      • Manager (Staff Training and P-G Capabilities)

        Oct 2020 - Aug 2021
  • Licenses & Certifications

    • CPR and AED

      Jun 2015
    • The Fundamentals of Digital Marketing

      Google
      Jul 2020
      View certificate certificate
    • UX Design Bootcamp

      Vertical Institute
      Nov 2022
  • Volunteer Experience

    • Organizing committee

      Issued by Singapore Polytechnic on Jan 2016
      Singapore PolytechnicAssociated with Shanice Ng
    • Flagday Volunteer

      Issued by APSN on Jun 2014
      APSNAssociated with Shanice Ng
    • Volunteer

      Issued by Singapore Polytechnic on Jun 2014
      Singapore PolytechnicAssociated with Shanice Ng