Kimberly Coleman, MPA, RD, CSPO

Experience

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  Citrus County School Board

  Oct 2010 - Aug 2012

  Nutrition Specialist

  ● Oversaw and operated 21 school sites, including satellite and cafeteria production sites. Direct supervisor of 45 school managers and assistant managers.● Planned, designed, and implemented menus in accordance with the federal guidelines for healthy school meals.● Co-chair of the Citrus County Wellness Committee and assisted with development of the district’s Wellness Plan.● Trained employees on HACCP, HHFKA guidelines, and production records.● Conducted nutritional analysis, performed taste tests among students to measure acceptability, analyzed average daily participation, reviewed production records, monitored operating costs and expenditures and conducted site visits to ensure federal and state compliance.● Helped write food specifications for procurement purposes with the Power Buying Group of Florida.● Developed lesson plans for nutrition education throughout the school district for various grade levels. Show less

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  Kentucky Department of Education

  Sept 2012 - Jun 2013

  Dietetics Educator/Project Manager

  ● Supervised the implementation of a new software platform for analyzing menu plans in the K-12 foodservice arena against federal regulations detailed in the Healthy Hunger Free Kids Act of 2010 (HHFKA) and governed by the USDA.● Served as the 6 Cents Certification and Validation Review Team Leader and supervised four team members for rolling out the software to over 200 sponsors of the School Breakfast and National School Lunch Program across the state of Kentucky. ● Provided software training and technical assistance to all school foodservice authorities in Kentucky regarding the HHFKA and meal pattern regulations.● Conducted 50+ audits using the software to confirm program and federal regulation compliance and monitored corrective action protocols. Show less

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  InTEAM Associates

  Jun 2013 - Dec 2021

  I perform many roles including Product Owner, Business Analyst and even Designer and QA to transform the COTS SaaS Menu Planning Software from an outdated and limited legacy system into an all-inclusive, robust foodservice operations management software. This required the complete redesign and development of many additional modules and features that were built from a prototype to a minimum viable product under my supervision.● Lead vital initiatives that drive the organization toward positive change by delivering key system enhancements that add value to the organization for the company’s digital products which included a complete redesign of menu and production software, as well as the incorporation of inventory management. (Lead the effort in taking the first steps in revamping the UI to improve the UX).● Translate business solutions into requirements for portfolio management to create equivalent project epics and user stories which can be consumed by agile development teams to create working software. Helped with prioritization and understanding trade-offs.● Utilize technical design options to solve business problems by working closely with the software development team, while being able to communicate those options and related decisions efficiently.● Utilize effective agile Product Owner and Scrum Master practices, including maintenance of healthy backlogs to ensure teams operate at desired rate, creation of sprint goals and other measures to drive successful delivery, and examination and validation of product increments during sprint reviews, etc.● Facilitate the appropriate scrum ceremonies and remove impediments.● Lead Voice of the Customer/Representative elite group of sales representatives that were nominated to assist in the product life cycle, provide guidance on bug fixes, team backlog prioritization, enhancements, demos, business cases, reports, product launches, pilots and ongoing user support and troubleshooting post deployment. Show less Supervised the digital product management and served as business analyst for CN Central which housed all of inTEAM’s software modules. Coached all consultants within the company in providing customer service to clients on inTEAM’s software. Responsible for building, developing, and sustaining strong relationships with school districts, charter management organizations, school board members, state education departments, school official associations, superintendents, food service director associations and community advocacy groups in utilizing inTEAM’s software while achieving desired outcomes. Subject Matter expert on the National School Lunch Program (NSLP), School Breakfast Program (SBP), Child & Adult Care Food Program (CACFP), Summer Food Service Program (SFSP) and other Child Nutrition Programs.● Organized meetings with current and potential customers at both district and state levels to help understand and define the business problem, gather requirements, and propose solutions.● Provide administrative oversight as a business analyst of all organizational digital software products and consulting services for highly complex Child Nutrition Programs.● Create functional design documents to develop the user interface and write user stories based on requirements gathered from stakeholders for all new software products for the Child Nutrition Programs.● Serve as a subject matter expert (SME) who interprets federal regulations and policies as applicable to all consulting engagements, including updates to software that provide improvements and solutions for customers.● Lead quality assurance on project deliverable releases utilizing manual tools—designing, developing and implementing test plans, test cases, and test processes prior to software implementation.● Project Manager for consulting services, professional development, and product implementation and oversight contracted by various state agencies: South Carolina, Indiana, New Mexico, etc. Show less Served as Consultant for Child Nutrition Programs and compliance. Provided customer service consultations to customers to ensure children and low-income households had access to healthy food and nutrition education. Lead business development initiatives to increase sales. [Projects I provided oversight, generated well over $1 million in sales, 3 State Agency Customers]● Project Manager for implementation and course development of eLearning courses with the Department of Education of Indiana and South Carolina.● Provided consulting services to SFAs such as Boston Public Schools, Christian County Schools and McCreary County Schools to assist the school food service department’s preparation for their Administrative Reviews from the state agency, as well as measuring Key Performance Indicators (KPI’s) for school’s food service and improving current policies and procedures.● Assist in responding to Request for Proposals (RFP) that meets the company’s objectives and goals.● Presented at SNA’s Annual Nutrition Conference in San Antonio, Boston and Salt Lake City; Kentucky’s School Nutrition Conferences; Virginia’s School Nutrition Conference, California’s School Nutrition Conference, South Carolina’s School Nutrition Conference, etc.● Provided oversight on the implementation of various digital software modules as the business analyst including the Production Records and Administrative Review Supplement modules which includes financial P&L requirements● Established partnerships with both internal and external stakeholders including school food authorities, state agencies and federal administrators, including the USDA.● Coordinated with customers to ensure learning objectives were based on needs analysis and other strategic goals. 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  • Director of K-12 Solutions/Product Owner

    Feb 2018 - Dec 2021

  • Senior Consultant for Business Development

    May 2015 - Feb 2018

  • Consultant

    Jun 2013 - May 2015
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  Health-e Pro

  Dec 2021 - now

  • Director of Technical Operations

    Jan 2023 - now

  • Project Manager

    Dec 2021 - Jan 2023