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Douglas E.

Douglas E.

Followers of Douglas E.123 followers
location of Douglas E.Cincinnati, Ohio, United States

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  • Timeline

  • About me

    Debug Specialist/ IT Support Specialist/ Aspiring Cloud Security Engineer

  • Education

    • Studio Web Interactive

      2021 - 2022
      Web Development Computer Technology/ Computer Systems Technology 3.5

      esigning user interfaces and navigation menus;Writing and reviewing code for sites, typically HTML, CSS, or JavaScript;Integrating multimedia content onto a site;Testing web applications;Troubleshooting problems with performance or user experience;

    • Kable Academy

      2022 - 2023
      Computer Informations Systems Network Administration; IT Specialization; SOC Analyses. 3.7

      Resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems;Manage hardware and software assets, file and printer servers;Ability to create accurate network diagrams and documentation for designing and planning network communication systems;Creating, writing, and reading tables and databases. Writing and reviewing code for sites using HTML, CSS, C++, Python and JavaScript;

    • Western Hills University High School

      2000 - 2004
      Diploma of Education prerequisities

  • Experience

    • Atos

      Aug 2022 - Feb 2025

      • Troubleshooting and updating computer hardware on the physical layer and software installations and configurations of networks and devices on the Data Link, Network and Sessions Layers for optimal networkcommunication.• Responding to tickets to troubleshoot various issues of all layers from the physical to the sessions layer.• Virtualization and workspace deployment using various operating systems (Windows, Unix/Linux, MacOS) and workspaces (Kasm) alongside VPN application for added anonymity and firewalls for network hardening and security protocol.• Notate all issues and their corrections using AWS and Service Now systems while documenting customer’saccount for completion. Show less • Installing, configuring and updating computer hardware on the physical layer to the network devices andsoftware on the Data Link and Network Layers for optimal network transportation and communication.• Responding to tickets to troubleshoot various issues of all layers from the physical to the sessions layer.• Virtualization and workspace deployment; Used various operating systems (Windows, Unix/Linux,MacOS) and workspaces (Kasm) alongside VPN application for added anonymity and firewalls fornetwork hardening.• Create and administer users and groups; Create users and groups over multiple software, granting,restricting and removing authorization, locking and unlocking user accounts. Show less

      • User Access Administrator

        Sept 2023 - Feb 2025

      • NOC Specialist

        Aug 2022 - Aug 2023

  • Licenses & Certifications

    • CompTIA Network+

      CompTIA
      Apr 2024

    • Malware Analysis Certificate (Lets Defend)

      LetsDefend
      Feb 2025

    • SOC Analyst Learning Path Certificate

      LetsDefend
      Jan 2025

    • CompTIA Security+

      CompTIA
      May 2024

    • Microsoft Certified: Azure Administrator Associate

      Microsoft
      Mar 2024
      View certificate certificate