Jon Quintela

Experience

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  Npower

  Nov 2013 - May 2021

  Identify and develop test cases based on the business requirements, including design steps for testing foundation (ADM) SMART systems. Review test cases, governance, and Test Planning activity. Collate and manage the Test Data, its Assets and firmware version, Register and Itinerary. Includes functionality and configuration of SMART device manufacturers Landis+Gyr, Toshiba and EDMI. Evaluate the outcome of each test cycle and check for defects and raise it in the Application Lifestyle Management (ALM).Manage the end-to-end device configuration/HAN/WAN/DCC/SAP infrastructure interrogation and analysis of SMETS 2 customer accounts to provide solutions and support for non-compliant live SMART metering. Show less Delivered a fully functional end-to-end platform for the SMART operations activity to achieve enhanced performance management.Analysed the metrics and exceptions that fallout from the standard operating procedures. Liaised with the SMART Programme team on high-level design, detailed design, business readiness, and with the implementation team to ensure that the SMART operations requirements are achieved. Produced all DECC quarterly submissions, Ofgem, and wider regulatory rollout reporting for the SMART foundation, SMETS 1 & SMETS 2 considerations and engaged in the creation of the Energy Services Operational Performance Framework, including the Development Reporting Documentation & Version Control, and the Overall Data Governance & Control. Show less Managed the Reporting Team’s MI development and BAU function. Developed a skills matrix and set targets for each team member’s performance delivery and held regular reviews and development sessions with my team.Established a framework for compliance and procedural adherence and conducted regular monitoring to ensure working standards were maintained to expectations.Ensured my team members are engaged and motivated by rewarding and acknowledging their efforts and providing development opportunities for their progression and self-improvement. Show less

  • DEVICE ASSURANCE SPECIALIST – SMART PROGRAMME Oct 2016 – Present

    Oct 2018 - May 2021

  • MANAGEMENT INFORMATION DEVELOPER, ENERGY SERVICES & SMART OPERATIONS PERFORMANCE MANAGEMENT MANAGER

    Nov 2015 - Oct 2018

  • REPORTING TEAM MANAGER

    Nov 2013 - Nov 2015
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  N/A

  May 2021 - now

  Respite Caregiver

  Temporarily looking after elderly parent with Parkinson's Disease.

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  Epilepsy Action Leeds

  Aug 2024 - now

  Community Volunteer

  Supporting a variety of office-based tasks, making up packs, dispatching resources, making calls to supporters & database administration.

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  St. Gemma's Hospice

  Aug 2024 - now

  Community Volunteer

  E-commerce Book and Media Assistant - Preparing and completing online customer orders, sorting donated items in the warehouse, market research and content writing, listing description & image regulation.