Cathlene Owen

Experience

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  Carino's Italian

  Apr 2010 - Apr 2011

  Server, Hostess, and expo
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  Olive Garden

  Apr 2011 - Oct 2013

  Server

  -Studied and memorized core menu and any new seasonal items.-Ability to explain and guide a guest through the menu options.-Understanding and adjusting for allergies-Prided myself on going above and beyond for every customer.-Helped our team achieve Diamond club my last year with the company.-Received many pins in accomplishments with the company as a server.-Maintained a clean and presentable appearance as a representative of the company.

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  Cork food & drink

  Jul 2014 - Oct 2014

  Server

  Upscale restaurant and bar

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  Body Central

  Nov 2014 - Jan 2015

  Sales Associate and Cashier

  Assisted customers with finding what they were looking for and/or suggestive selling, worked the fitting rooms, dressed mannequins, and checked customers out.

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  Walgreens

  Jan 2015 - Nov 2016

  Pharmacy Technician Trainee

  -Greeted and assisted customers by explaining and clarifying prescriptions and answering simple queries.-Filled, labeled, and organized prescriptions in a secure manner.-Referred patient care or consultation inquiries and issues to the pharmacist.-Operated and accepted payments on a POS system.-Abided HIPAA regulations.-Took and imputed inventory of pharmacy prescription medications, needles, and other necessities.-Understanding in basic mathematical equations and conversions.-Called and sent in prescription refill requests to insurance and doctor offices.-Inspected, cleaned, and sterilized pharmacy equipment. Show less

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  Victoria's Secret

  Feb 2017 - Feb 2023

  -Understanding and translating category sales reports, brand guides, and product education.-Leading, coaching, and building teams around company procedures and policies.-Supporting my management and associate teams. Having the flexibility and knowledge to support throughout the store.-Understanding and adapting payroll, scheduling, and staffing needs.-Interview, hire, mentor, and evaluate associates.-Leading by example through urgency to the customer.-Building relationships and responding to correspondence within my store and leaders.-Monitored local customer preferences to determine focus of sales efforts.-Resolved customer complaints regarding sales and service.-Ensuring all marketing is updated and correct dailyPassion leads to success ♥ Show less -Seeking and recruiting new talent.-Building teams and ensuring proper training.-Ensuring organization of paperwork.-Taking on simple, but essential tasks to help ensure the store is running smoothly-Assisting the store manager with scheduling and payroll-Reading and responding to emails-Daily management tasks and ensuring goals were being met-Reviewing applications and setting up interviews for new talent-Interviewing and hiring new associates.-Basic mathematic skills-Achieving goals set by the company and my store manager Show less

  • Lingerie manager

    Mar 2021 - Feb 2023

  • Beauty supervisor

    Sept 2018 - Mar 2021

  • operations and staffing supervisor

    Mar 2017 - Sept 2018

  • Sales assocaite

    Feb 2017 - Mar 2017